Peyton Curry
Marco Island,FL
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
UPS
05.2023 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Outside
Staff, FOXFIRE COUNTRY CLUB
05.2023 - 08.2023
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Built and established positive relationships with patrons, team members and supervisors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Helped manage of 250 members by providing exceptional customer service
Mechanic Technician
Aerial equipment solutions
06.2021 - 08.2022
- Identified mechanical problems and determined best solutions for correction.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Performed troubleshooting, diagnosis, and repair of aerial equipment.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
Education
B.S.B.A. - Marketing / Social Media Marketing
High Point University
High Point, NC05.2026
High School Diploma -
Faith Christian Academy
Sellersville, PA05.2022
Skills
- Adaptability
- Communication
- Creativity
- Leadership
- Problem solving
- Teamwork
- Time management
Additional Information
- Authorized to work in the US for any employer
Timeline
Customer Service Associate
UPS
05.2023 - 08.2023
Outside
Staff, FOXFIRE COUNTRY CLUB
05.2023 - 08.2023
Mechanic Technician
Aerial equipment solutions
06.2021 - 08.2022
B.S.B.A. - Marketing / Social Media Marketing
High Point University
High School Diploma -
Faith Christian Academy
Similar Profiles
Viet PhamViet Pham
Supervisor at UPSSupervisor at UPS
Zion HarvinZion Harvin
Air Ramp Person at UPSAir Ramp Person at UPS
ANDREW ZANCAANDREW ZANCA
Supervisor at UPSSupervisor at UPS
Dave ColemanDave Coleman
Preloader at UPSPreloader at UPS
Alessandra BallengerAlessandra Ballenger
Front Desk Representative at ProScan ImagingFront Desk Representative at ProScan Imaging