Peyton Esparza
Trabuco Canyon,CA
Summary
Dependable Hostess and food runner and successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Food Runner
Alza Italian Kitchen
06.2022 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Monitored dining room inventory and replenished as necessary.
- Provided exceptional customer service by attentively listening to guests' concerns and addressing them accordingly.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Collaborated well with other food runners to deliver orders accurately.
Summer Day Camp Leader
OC All Stars Cheer
06.2023 - 09.2023
- Implemented innovative strategies to accommodate various learning styles during educational components of the day camp program.
- Provided guidance and mentorship for younger campers, promoting personal growth and development throughout the summer program.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Education
San Juan Hills High School
San Juan Capistrano, CA06.2025
Skills
- Meal delivery
- Task Prioritization
- Issue Resolution
- Anticipating Customer Needs
- Problem-solving abilities
- Customer Relations
Additional Information
Experience with a variety of volunteer services, such as assisting teachers in a classroom for kids with special needs, local church events, and cheerleading youth workshops.
Timeline
Summer Day Camp Leader
OC All Stars Cheer
06.2023 - 09.2023
Food Runner
Alza Italian Kitchen
06.2022 - Current
San Juan Hills High School
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