Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Peyton Gaines

Detroit

Summary

I am dedicated student working toward an Economics degree. I am a hardworking and resourceful individual with years of experience in fast-paced workplaces and an entrepreneurial background. I am committed to building a career around these skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Crispellis
01.2024 - Current
  • Ensured optimal guest experience by taking orders, serving dishes and clearing tables with consistent enthusiasm and competency
  • Negotiated and resolved customer concerns
  • Strengthened the team by stepping up to greet guests, prep food, or clean up to help accomplish our shared goals

Fine Dining Server

Orchard Lake Country Club
07.2023 - 07.2025
  • Executed daily menu presentations and sharing distinguished knowledge of ingredients, preparation and wine pairings
  • Managed high volumes of tables and guest interactions while delivering a personalized and professional experience
  • Efficiently communicated with other staff and management to facilitate an excellent dining experience for every patron

Owner/Operator

Detroit Sunshine Cleaning Services
09.2021 - 01.2023
  • Managed client communications and sending invoices on a weekly basis (~40 clients)
  • Recruited, hired, and trained employees (~6 employees, and 3 co-owners)
  • Growing client base by advertising, conducting new client consultations, providing accurate price quotes
  • Reduced operational cost by streamlining workflow, relocating to more cost-effective/strategic office location, and creating a new highly efficient supply drop/restock system
  • Fielded client concerns and quality assurance tasks

Swim Instructor

Aquatots Swim School
09.2021 - 06.2022
  • Taught children (ages 4 months-12 years) proper stroke technique, breathing, tempo, boundaries and body positioning
  • Cleaned pool, checking chemicals
  • Organized daily lessons and pool zones
  • CPR certification and maintaining monthly in-service water safety training requirements

Barista/Bartender

Great Lakes Coffee Roasting Co.
10.2019 - 09.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.


Education

Bachelor of Arts - Economics

Wayne State University
Detroit
05-2027

High School Diploma -

International Academy
Bloomfield Hills
05-2018

Skills

  • Customer service

  • Task prioritization

  • Professional appearance

  • Steady temperament

  • Flexible and adaptable

  • Professional telephone communication

  • Public speaking

  • Social perceptiveness

  • Accurate recordkeeping

  • Problem resolution

  • Multitasking Abilities

Certification

  • CPR
  • Zingerman's The Art of Giving Great Service Workshop


Languages

German
Professional Working

Timeline

Server

Crispellis
01.2024 - Current

Fine Dining Server

Orchard Lake Country Club
07.2023 - 07.2025

Owner/Operator

Detroit Sunshine Cleaning Services
09.2021 - 01.2023

Swim Instructor

Aquatots Swim School
09.2021 - 06.2022

Barista/Bartender

Great Lakes Coffee Roasting Co.
10.2019 - 09.2021

Bachelor of Arts - Economics

Wayne State University

High School Diploma -

International Academy

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Peyton Gaines