Peyton Howell
Atlanta,GA
Summary
Collaborative and goal-driven, I am completing my last semester of Mercer University's ABSN program to obtain my RN license. I am seeking to strengthen my patient care understanding and gain hands-on experience that will solidify my skills needed to become a Registered Nurse.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
GENIUS, Taylor BMW
03.2022 - Current
- Product presentation and explanation, done by working with the Client Advisors and
- Sales Managers to keep clients in the showroom engaged and enthused
- First configuration of the vehicle with the mobile customizer/iPad making a smoother transition from the Genius to the client advisors.
- Work with clients in the service drive, i.e
- Product questions, demonstration of features, and post op of delivery
- Establish ongoing consultative relationship with customer by being available during business hours to answer questions
- Tell customers about the BMW App, explain the benefits and offer to download onto their smartphone
- Upgrade knowledge of BMW products and services by training on-the-job and participating in educational and development programs on and off site
- Contribute to team effort and BMW customer-centered service philosophy
- Generate goodwill by greeting and serving the customer promptly and courteously
- Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty., In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy
- Transmitted claims to insurance companies for payment and reconciled EOBs
- Participated in prescription pharmaceutical and over-the-counter product inventory audits
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Requested scripts from doctors and verified insurance and coding
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
Shift Manager, Pharmacy Technician
CAREGIVER
03.2021 - Current
- Provide care as needed, assisting in nightly routine care
- Spend time talking and listening to give her company
- Spend two nights a week to ensure she doesn’t fall or need assistance during the night
- Help with home physical therapy and physically straining tasks, Supervise and communicate information to cashiers by assisting, directing, and following up of activities
- Designated Carepass leader- trained team members on sales techniques and responsible for ensuring the team reaches weekly sales goal
- Customer Service- assist customers with questions, problems, relation issues, and complaints
- Maintain customer patient confidentiality, promote positive experience for customers
- Daily functions: cash/check deposits, reports, planograms, inventory counts, vendor check ins, open/close store
- Work with insurance companies to process claims, resolve problems and obtain payments
- Calculate dosages, dispense medications, prepare prescription labels, fill prescriptions
- Use computer program to access patient, prescriber, and prescription information
- Resolve dosage conflicts, drug interactions, insurance issues to ensure patient safety/wellness and build customer loyalty
- Establish and update patient profiles, medications and insurance details
- Consult with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Request scripts from doctors and verified insurance and coding
- Participate in prescription pharmaceutical and over-the-counter product inventory audits.
GUITARIST/VOCALIST
06.2010 - Current
SHIFT MANAGER/ PHARMACY TECHNICIAN
CVS Pharmacy
03.2021 - 02.2022
PHARMACY TECHNICIAN/SALES ASSOCIATE
Walgreens
09.2019 - 01.2021
GUITARIST/VOCALIST
WeddingWire
01.2018 - 01.2020
- Provided acoustic guitar and vocals for weddings
- Played variety of music with broad stylistic range and improvisatorial flexibility
- Traveled, sometimes great distances, to perform at venues and rehearsed to prepare for performances.
SALES REPRESENTATIVE
Port Royal Jewelers
03.2019 - 11.2019
- Increased company sales by 28% by the 8th month selling over $500,000
- Fostered relationships with customers to expand customer base and retain business
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Determined precisely what customers required, available budgets and target recipient for each piece through effective communication techniques
- Researched vendors to find sourcing for high-quality materials and stones within budgetary constraints
- Maintained high retention rate, developing long term relationships with repeat customers
- Appraised finished pieces and individual precious and semi-precious gemstones based on price guidelines, market fluctuations and assessed stone grades combined with established rarity.
SALES REPRESENTATIVE
Vivace
12.2016 - 01.2019
- Adhered to company initiatives and consistently achieved sales goals
- Exceeded sales quota by 130% selling $140,000 in the first 6 months
- Drove sales by successfully employing upselling and cross-selling strategies
- Generated brand awareness and positive product impressions to increase sales
- Open/Close store, handled inventory and shipments, coordinated inventory transfer between store locations
- Assisted customers and built client relations
- Coordinated seasonal fashions
- Marketing: Social media promoter and product advertising
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Pointes Market, NC
12.2017 - 06.2018
- Volunteered at discount market bagging groceries and handing out fruits and vegetables to community
The Ugly Dog Pub
01.2016 - 01.2018
- One Saturday a month
- Play acoustic guitar and sing for weddings, parties and events
- Cover variety of songs ranging from southern rock to pop songs
Peyton Howell Music
01.2010 - 01.2018
- Booked 70 gigs a year from, including 5 weddings a year
- Contract with Old Edwards Inn providing live music every other Friday for 2 consistent years
- Contract with Top Dawg Tavern in Athens, Ga playing every other Saturday from
Berry College
08.2015 - 05.2016
- Worship Team for student Youth Group
- Established a Fellowship of Christian Athletes (FCA) Huddle on campus
Fellowship of Christian Athletes Retreat- Georgia
07.2015 - 08.2015
Senior Mission Trip
Prince Avenue Baptist Church
08.2010 - 05.2014
- Worship Team for youth group
Huddle leader
Trip
03.2014 - 04.2014
Sales Associate
WALGREENS
01.2013 - 01.2014
- Became designated MY, store ambassador, promoted program, informed customers, and trained team members
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty
Education
Bachelor of Science - Nursing
Mercer University
Atlanta, GA12.2023
Bachelor's Degree - Psychology
Western Carolina University
Cullowhee, North Carolina12.2018
Physical Therapy
Berry College
01.2016
High School Diploma -
Prince Avenue Christian School
Skills
- Critical thinking skills
- Superior Customer Service Skills
- Goal Driven
- Time-management skills
- Knowledge of medical terminology
- Patient care experience
- Approachable and personable
- Work well under pressure
Additional Information
Short term professional goals:
- Work on a medical surgical unit for one year
- Care for patients in acutely ill situations and those with many complications and co-morbidities
- Work for 1 year in a general acute care hospital
- Improve assessment skills on patients
- Develop plan of care based on individual patients needs
- Administer medications
- Educate patients on medication therapeutic effects and side effects
- Insert IVs with confidence
- Perform successful handoff reports to the next shift nurses
- Support patient and families through difficult times
Clinical Experience
- Wellstar Cobb Hospital- Green 6 South 0700-1900- 9/10, 9/17, 9/24, 10/01, 10/08, 10/15
- Wellstar Kennestone Hospital-Green 5 South 0700-1900- 5/27, 6/3, 6/10, 6/17, 6/24,
- Wellstar Douglas Employee Health Vaccine Clinic- 0730-1600- 03/17, 03/20
- Wellstar Cobb- Mother-Baby and Labor & Birth- 0700-1900- 7/15, 7/22
- CHOA Scottish Rite- 4th Floor- 0700-1900- 7/29, 7/30
- Wellstar Kennestone ED Behavioral Health- 0700-1500- 3/19, 3/26, 4/2
Timeline
Pharmacy Technician
GENIUS, Taylor BMW
03.2022 - Current
Shift Manager, Pharmacy Technician
CAREGIVER
03.2021 - Current
SHIFT MANAGER/ PHARMACY TECHNICIAN
CVS Pharmacy
03.2021 - 02.2022
PHARMACY TECHNICIAN/SALES ASSOCIATE
Walgreens
09.2019 - 01.2021
SALES REPRESENTATIVE
Port Royal Jewelers
03.2019 - 11.2019
GUITARIST/VOCALIST
WeddingWire
01.2018 - 01.2020
Pointes Market, NC
12.2017 - 06.2018
SALES REPRESENTATIVE
Vivace
12.2016 - 01.2019
The Ugly Dog Pub
01.2016 - 01.2018
Berry College
08.2015 - 05.2016
Fellowship of Christian Athletes Retreat- Georgia
07.2015 - 08.2015
Huddle leader
Trip
03.2014 - 04.2014
Sales Associate
WALGREENS
01.2013 - 01.2014
Senior Mission Trip
Prince Avenue Baptist Church
08.2010 - 05.2014
GUITARIST/VOCALIST
06.2010 - Current
Peyton Howell Music
01.2010 - 01.2018
Bachelor of Science - Nursing
Mercer University
Bachelor's Degree - Psychology
Western Carolina University
Physical Therapy
Berry College
High School Diploma -
Prince Avenue Christian School
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