Peyton Joseph
Miami Gardens
Summary
Dynamic professional with a proven track record at Longhorn Steakhouse, enhancing customer satisfaction through exceptional service and strong multitasking abilities. Spearheaded sustainability initiatives at SOBEWFF, significantly reducing resource consumption. Skilled in cash handling and fostering guest relations, I excel in fast-paced environments, demonstrating a robust work ethic and hospitality service expertise.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Server
Longhorn Steakhouse
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Green Team Member
SOBEWFF
02.2024 - 02.2024
- Boosted community involvement in sustainability initiatives by organizing local clean-up events and tree planting activities.
- Organized regular team meetings to discuss ongoing projects, challenges faced, and brainstorm creative ideas to further expand the Green Team''s scope of work.
- Evaluated suppliers'' environmental performance, ensuring alignment with company values and promoting responsible sourcing practices.
- Collaborated with team members to develop and implement green policies for company operations.
- Promoted eco-friendly practices among employees, resulting in a significant decrease in resource consumption.
Education
High School Diploma -
Monsignor Edward Pace High School
Miami, FL05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Guest relations management
- Task prioritization
- Guest accommodations
Languages
Haitian Creole
Professional Working
Timeline
Green Team Member
SOBEWFF
02.2024 - 02.2024
Server
Longhorn Steakhouse
03.2023 - Current
High School Diploma -
Monsignor Edward Pace High School
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