Host
Back Bay Ale House
Atlantic City
05.2025 - Current
- Provided information about menu items and specials to guests.
- Handled guest inquiries and resolved concerns promptly.
- Supported training of new hosts on operational procedures.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.