Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of over 150 accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Warehouse Associate
Sports Warehouse
05.2019 - 08.2021
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Worked here for three summers while in college.
Daycare Provider
YMCA
05.2018 - 08.2018
Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.