Peyton Smith
Portland
Summary
Dynamic and dedicated hospitality professional with extensive experience at Bamboo Sushi, excelling in customer service and effective communication. Proven ability to manage high-pressure situations while ensuring order accuracy and enhancing guest satisfaction. Skilled in point of sale operations and fostering teamwork, contributing to a positive dining experience.
Overview
4
4
years of professional experience
Work History
Server
Bamboo Sushi
03.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Host
Saltys on the Columbia
08.2023 - 02.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Grill Cook
Chipotle
12.2022 - 04.2023
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Grilled meats and seafood to customer specifications.
Team Lead
Panera Bread
07.2021 - 09.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Education
High School Diploma -
Grant High School
Portland, OR05-2023
Skills
- Customer service
- Point of sale operation
- Order accuracy
- Effective communication
- Time management
- Reservation management
- Table management
Timeline
Server
Bamboo Sushi
03.2024 - 02.2025
Host
Saltys on the Columbia
08.2023 - 02.2024
Grill Cook
Chipotle
12.2022 - 04.2023
Team Lead
Panera Bread
07.2021 - 09.2022
High School Diploma -
Grant High School
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