Peyton Spratley
Pocahontas,AR
Summary
Dynamic and detail-oriented receptionist at Glen Jandreau, adept at enhancing customer satisfaction through exceptional communication and organizational skills. Proven ability to manage multiple tasks efficiently while maintaining confidentiality. Recognized for resolving client inquiries promptly and cultivating positive relationships, demonstrating strong multitasking and customer service capabilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Glen Jandreau
01.2023 - 05.2025
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Resolved customer problems and complaints.
Education
No Degree - Certified Nursing Assistant
Black River Technical College
Pocahontas, ARHigh School Diploma -
Sloan-Hendrix High School
Imboden, AR06.2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling
- Data inputting
- Schedule management
- Multi-line telephone operation
- Typing speed
- Calm demeanor
- Phone etiquette
- Positive and professional
- Multitasking and prioritization
- Customer service
- Punctual and reliable
- Call answering and routing
- Basic math
Timeline
Receptionist
Glen Jandreau
01.2023 - 05.2025
No Degree - Certified Nursing Assistant
Black River Technical College
High School Diploma -
Sloan-Hendrix High School