Peyton Williams
Murray,KY
Summary
Customer service professional with 3+ years of experience, dedicated to meeting company needs through consistent and organized practices. Adaptable and skilled in working under pressure to enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Server Trainer
Cracker Barrel Old Country Store
Mt. Vernon, IL
10.2023 - Current
- Demonstrate leadership abilities by providing training and support to newly hired employees for their on-the-job tasks.
- Provide timely and precise assistance to trainees, while also taking care of customers.
Retail Salesperson
Cracker Barrel Old Country Store
Mt. Vernon, IL
12.2022 - Current
- Responsible for handling the money drawer and stockroom key during sales floor shifts.
- Greet and engage guest.
- Ensure compliance with visual and cleanliness protocols for the salesfloor
- Achieved Retail Salesperson of the Month award in September 2022.
Server
Cracker Barrel Old Country Store
Mt. Vernon, IL
09.2021 - Current
- Utilize verbal communication skills to interact with guests and ensure accuracy of their orders.
- Exceed sales target by demonstrating expertise in upselling appetizers and drinks to customers.
- Awarded FOH Employee of the Month, August 2022.
Pet Sitting Service
Self Employed
Mt. Vernon, IL
07.2021 - Current
- Ensure well-being of pet owners' animals by feeding, hydrating, and taking them for walks.
- Entrusted with keys to access pet owners’ homes.
Education
BA in Psychology -
Murray State University
Murray, KY05-2026
AA in Psychology -
Rend Lake College
Ina, IL05.2024
Skills
- Customer service skills
- Professionalism
- Service prioritization
- Ability to work in fast paced and stressful environments
- New employee mentoring
- Cash Handling
- Strong leadership
References
References available upon request.
Timeline
Server Trainer
Cracker Barrel Old Country Store
10.2023 - Current
Retail Salesperson
Cracker Barrel Old Country Store
12.2022 - Current
Server
Cracker Barrel Old Country Store
09.2021 - Current
Pet Sitting Service
Self Employed
07.2021 - Current
BA in Psychology -
Murray State University
AA in Psychology -
Rend Lake College
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