Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Software
Affiliations
Timeline
Generic

Phalicity Pour

Statesboro,GA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Bartender, Server, Head Hostess

Bull and Barrel Steakhouse
01.2021 - Current
  • Open and close the bar efficiently and effectively
  • Prepare variety of house cocktails
  • Recommend cocktails, wine, and beer given customer’s preferences
  • Multitask in making drinks and attending to bar guests
  • Ensure a clean and organized bar
  • Offer dinner and brunch recommendations to guests
  • Serve and create personal connections with guests
  • Assist other servers to complete side work
  • Organized and booked reservations
  • Headed host stand and coordinated with other hostesses
  • Approved large party reservations.

Barista, Store Associate

Black Rifle Coffee and Nineline Apparel
01.2021 - 01.2023
  • Collected drink orders from customers
  • Recommended drink orders given customer’s preferences
  • Prepared drinks
  • Ensured customer satisfaction with every drink
  • Supported other employees during service hours
  • Maintained organization of coffee shop and products.

Marketing Intern

Sigvaris Group Inc.
01.2019 - 01.2019
  • Booked meeting spaces for medical classes
  • Booked hotel rooms for clients
  • Generated excel documents for medical products and sales
  • Aided in launch of rebranding project
  • Prepared and organized medical products in warehouse
  • Assisted in customer service.

Education

Bachelor of Science - Exercise Science & Kinesiology

Georgia Southern University
Statesboro, GA
05.2024

Skills

  • Customer service
  • Conversant in Spanish
  • Spreadsheet Tracking
  • Teamwork and Collaboration
  • Problem-Solving
  • Effective Multitasking
  • Phone Etiquette

Accomplishments

First Aid/CPR/AED

Languages

Spanish
Elementary

Software

Microsoft Word

Microsoft Excel

Google Sheets

Affiliations

  • Fitness
  • Nutrition

Timeline

Bartender, Server, Head Hostess

Bull and Barrel Steakhouse
01.2021 - Current

Barista, Store Associate

Black Rifle Coffee and Nineline Apparel
01.2021 - 01.2023

Marketing Intern

Sigvaris Group Inc.
01.2019 - 01.2019

Bachelor of Science - Exercise Science & Kinesiology

Georgia Southern University

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Phalicity Pour