Michele Schmanek
Philadelphia,PA
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
15
15
years of professional experience
Work History
Hostess/Server/Head Bartender
Devon Seafood Grill
Philadelphia, PA
10.2013 - Current
- Assisted in preparing the restaurant for opening and closing shifts.
- Demonstrated strong interpersonal skills when interacting with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Resolved any customer complaints or issues quickly and professionally.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Retail Sales Associate
Aramark
Philadelphia, PA
04.2010 - 10.2015
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Education
CMA - Health Care Administration
Lincoln Technical Institute
Philadelphia, PA05-2013
Skills
- Server Support
- Menu knowledge
- High-volume dining
- Guest complaint resolution
- Guest Engagement
- Bar/Dining area maintenance
- Customer Service
- Proficient in mixology
Timeline
Hostess/Server/Head Bartender
Devon Seafood Grill
10.2013 - Current
Retail Sales Associate
Aramark
04.2010 - 10.2015
CMA - Health Care Administration
Lincoln Technical Institute
Similar Profiles
Paul FoleyPaul Foley
Barback at Devon Seafood And SteakBarback at Devon Seafood And Steak
Watson BellowsWatson Bellows
Server/Busser at Devon Seafood + SteaksServer/Busser at Devon Seafood + Steaks
Macie WinterMacie Winter
Assistant Server at Devon Seafood And SteakAssistant Server at Devon Seafood And Steak