Phaline Jean
Worcester,MA
Summary
Driven and meticulous healthcare professional with a proven track record at UMass Memorial Medical Group, enhancing patient outcomes through diligent care coordination and HIPAA-compliant processes. Fluent in three languages and adept in multitasking, demonstrated exceptional teamwork and organizational skills. Achieved significant improvements in clinic efficiency and patient satisfaction.
Overview
1
1
year of professional experience
Work History
Shipping and Receiving Clerk
Imperial Distributors Inc
2023.04 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Intern
Umass Memorial Medical Group
2024.05 - 2024.07
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Welcomed patients and inquired about wellbeing since last treatment.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Sought feedback and guidance from supervisors to continuously improve performance.
- Maintained clean and safe clinic environment to prevent injuries.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
No Degree - Civil Engineering
Hillsborough Community College
Tampa, FLCertificate - Medical Assisting
Quinsigamond Community College
Worcester, MA08.2024
Skills
- Goal-oriented mindset
- Teamwork and Cooperation
- Fluent in English, French, Haitian Creole
- Organizational abilities
- HIPAA Compliance
- Patient Care Coordination
- Multitasking Abilities
- Attention to Detail
Timeline
Intern
Umass Memorial Medical Group
2024.05 - 2024.07
Shipping and Receiving Clerk
Imperial Distributors Inc
2023.04 - Current
No Degree - Civil Engineering
Hillsborough Community College
Certificate - Medical Assisting
Quinsigamond Community College
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