Analytical and process driven professional blending a background in operations and a rigorous Computer Science curriculum.
Highly proficient in data management, utilizing advanced spreadsheet applications (e.g., Excel) to perform detailed analysis, ensure inventory accuracy, and optimize complex workflows.
Eager to leverage a foundational understanding of algorithms and logical programming to implement technical efficiencies and contribute to high precision operations.
Overview
5
5
years of professional experience
Work History
Team Lead / Operations & Customer Service Specialist
Chick-fil-A
03.2024 - Current
Operated as a highly trained Team Lead; ensured high customer satisfaction via timely order fulfillment.
Maintained strict operational/hygiene protocols; fostered a safe, efficient customer environment.
Collaborated effectively with a diverse team to manage peak periods; strong teamwork & communication.
Production Line / Warehouse Associate
General Mills
09.2022 - 02.2024
Managed the end-to-end production process, including receiving, processing, and storing incoming stock for accurate inventory management.
Operated material-handling equipment, such as pallet jacks and hand trucks, to efficiently transport materials across the warehouse floor.
Maintained a clean and safe work environment, adhering strictly to Good Manufacturing Practices (GMPs) and all company safety protocols.
Verified documentation and condition of freight to assure quality standards were achieved.
Helped train new employees in safe practices and warehouse procedures.