Pharaoh Scott
New York
Summary
Results-oriented professional with a strong educational background in marketing and proven experience in managerial roles. Adept at coordinating schedules, resolving customer issues, and driving operational efficiency. Skilled in data analysis, customer relationship management, and team leadership. Committed to achieving organizational goals and delivering exceptional results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Substitute Teacher
NYC DOE
09.2024 - Current
- Effectively implemented lesson plans in the absence of the regular teacher, ensuring continuity of student learning across various grade levels and subjects
- Maintained classroom management by enforcing rules and encouraging positive behavior, creating a productive learning environment for students
- Adapted teaching methods to meet the diverse needs of students, including those with special education needs, ensuring every student remains engaged and on track
- Collaborated with school staff and administration to communicate student progress and address any classroom concerns
- Tracked and maintained data on student progress to assess and group students based on needs, while constantly monitoring and updating data
Delivery Associate
A3N Logistics
08.2023 - 08.2024
- Safely and efficiently delivered packages to residential and business locations, completing an average of 200 deliveries per shift while adhering to company safety protocols
- Maintained accurate records of deliveries and ensured timely completion of assigned routes to meet daily delivery targets
- Operated company vehicles responsibly and conducted regular vehicle inspections to ensure compliance with safety standards
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Crew Scheduler
jetBlue
06.2022 - 09.2023
- Coordinated and informed Flight and Inflight Crewmembers' schedules in compliance with Federal Aviation Regulations (FAR) and Company guidelines, resulting in a 10% reduction in scheduling errors
- Utilized automated computer programs to handle adjustments to Crewmember schedules to increase efficiency.
- Conducted data analysis to identify scheduling anomalies, leading to a 10% improvement in schedule adherence.
Assistant Manager
Manhattan Mini Storage
07.2020 - 06.2022
- Resolved customer issues promptly, leading to improved customer satisfaction ratings and retention
- Supervised building operations, resulting in a 15% reduction in maintenance costs.
- Managed storefront-related services, leading to a 10% increase in customer retention.
Shift Supervisor
CVS
01.2019 - 03.2020
- Supervised a team of 17 full-time crew members, providing direction to ensure optimum productivity and increased job satisfaction
- Improved customer satisfaction by 20%
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
MBA - Data Analytics
University of Southern Indiana
Evansville, IN12-2025
B.S. - Marketing
SUNY College at Oswego
Oswego, NY05.2023
Skills
- Relationship building and management
- Deadline management
- Advanced planning
- Business operations proficiency
- Quality control experience
- Teamwork
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Data Analytics
Certification
Data Analytics Professional Certification, Google, 03/01/24
Timeline
Substitute Teacher
NYC DOE
09.2024 - Current
Delivery Associate
A3N Logistics
08.2023 - 08.2024
Crew Scheduler
jetBlue
06.2022 - 09.2023
Assistant Manager
Manhattan Mini Storage
07.2020 - 06.2022
Shift Supervisor
CVS
01.2019 - 03.2020
Data Analytics Professional Certification, Google, 03/01/24
MBA - Data Analytics
University of Southern Indiana
B.S. - Marketing
SUNY College at Oswego
Similar Profiles
Brandon Cepeda LombertBrandon Cepeda Lombert
Substitute Paraprofessional at Nyc DoeSubstitute Paraprofessional at Nyc Doe
Gliqiri PallojGliqiri Palloj
Substitute Paraprofessional at Nyc DoeSubstitute Paraprofessional at Nyc Doe
Angie VargasAngie Vargas
Community Coordinator for Students in Temporary Housing at NYC DOECommunity Coordinator for Students in Temporary Housing at NYC DOE