Pharoah McLamore
Rochester,NY
Summary
Technical Sales and Inventory specialist with years of management experience. Relishes the opportunity to provide exemplary customer service. Drives company success through effectively delivering great solutions. Friendly and level-headed even in fast-paced, challenging environments. Exceptional technical knowledge backed by solid sales skills.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Front End Lead Supervisor
BJ's Wholesale
Webster, New York
06.2026 - Current
- Supervised front-end operations to ensure smooth customer transactions.
- Trained and mentored team members on customer service best practices.
- Pitched membership and credit cards to members to meet daily sales metrics
- Monitored cash handling procedures to maintain accountability and accuracy.
Inventory and Sales Manager
Staples
Webster, USA
10.2023 - 05.2026
- Managed inventory processes to ensure accurate stock levels and organized displays.
- Trained staff on sales procedures and best practices, improving customer service and overall store efficiency.
- Supervised daily operations, ensuring adherence to store standards for optimal customer experience.
- Provided technical support for customers, answering questions about product features and capabilities.
- Diagnosed hardware and software issues using diagnostic tools and software utilities.
Digital Solutions Expert
Xerox
Webster, USA
07.2023 - 09.2023
- Collaborated with clients to order essential parts and products, ensuring uninterrupted operations
- Remotely diagnosed printers and ordered supplies.
- Coordinated with diverse team members to resolve issues and achieve objectives related to products and services.
Retail Sales Associate
Kohl's
Webster, USA
03.2022 - 08.2022
- Greeted customers and assisted in locating requested items, enhancing customer satisfaction.
- Operated point-of-sale systems to process transactions and manage inventory efficiently.
- Restocked shelves and updated signage to effectively promote new merchandise.
Technician
Sean's Tech Repair (unregistered)
Webster, USA
01.2021 - 10.2021
- Repaired phones, computers, speakers, retro video games, consoles, and various electronics.
- Handled part inventory management, ensuring availability of components for efficient repair processes.
- Managed online commerce operations, optimizing stock inventory for timely order fulfillment.
Education
High school diploma -
Penfield Senior High School
Rochester, NY06-2021
Some College (No Degree) - Computer Networking And Gen Ed Development
Monroe Community College
Rochester, NY04-2026
Skills
- Inventory management
- Customer support
- Sales analysis and reporting
- Merchandising strategies
- Service-driven sales
- Customer service and support
- Customer complaint resolution
- Technical troubleshooting
- Sales analysis
- Microsoft Office proficiency
- Hardware/software expertise
- Leadership development
- Performance coaching
- Team collaboration
- Multitasking skills
- Keyholding responsibilities
Certification
Driver's License
Timeline
Front End Lead Supervisor
BJ's Wholesale
06.2026 - Current
Inventory and Sales Manager
Staples
10.2023 - 05.2026
Digital Solutions Expert
Xerox
07.2023 - 09.2023
Retail Sales Associate
Kohl's
03.2022 - 08.2022
Technician
Sean's Tech Repair (unregistered)
01.2021 - 10.2021
High school diploma -
Penfield Senior High School
Some College (No Degree) - Computer Networking And Gen Ed Development
Monroe Community College