Phat Dang
Diamond Bar,CA
Summary
Results-driven sales and marketing specialist with extensive experience in managing high-value customer relationships and meeting tight deadlines. Proven track record of collaborating with diverse teams to create and implement comprehensive marketing strategies that drive business growth and enhance brand visibility.
Experienced with operating and maintaining various types of production machinery. Utilizes technical skills to troubleshoot and resolve mechanical issues swiftly. Knowledge of safety standards and procedures to maintain secure working environment.
Overview
6
6
years of professional experience
Work History
Machine Operators 1
MR Best Formulation Radecki
08.2021 - 05.2022
- Monitored compression and encapsulation machines and be able to troubleshoot and identify ways to improve run rates while ensuring quality standards are met daily
- Familiar with conduct soft gel product such as OMEGA 36-9, IWI Algae, Omega Foundation
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Run equipment in a clean manner and maintain work area
- Record statistics on ISO documentation, and coordinated with Leads and Supervisor to keep machines operating at maximum efficiency
Sales Lead
Dragonfly Tea Bar
09.2018 - 01.2021
- Developed and implemented strategic social media marketing plans
- Directly receiving feedback and responding to customer feedback verbally and via social media (Yelp, Instagram, Facebook)
- Provided daily over 300 quality drinks and other munchies for all customers
- Innovated news items and continuously improved menu diversity
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Sale Representative
An Hue Logistic
09.2016 - 03.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Arts - Marketing
California State University, Fullerton
Fullerton, CA05-2021
Skills
- Strategic networking
- Search engine optimization
- Content generation and asset management
- CRM related
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Machine Operators 1
MR Best Formulation Radecki
08.2021 - 05.2022
Sales Lead
Dragonfly Tea Bar
09.2018 - 01.2021
Sale Representative
An Hue Logistic
09.2016 - 03.2018
Bachelor of Arts - Marketing
California State University, Fullerton
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