Hi, I’m
Phatchawan Photien
Camarillo,CA
Summary
Dynamic server with a strong work ethic and expertise in hospitality service, honed at Om Thai Cuisine. Skilled in guest engagement and proficient in POS system operations, I consistently delivered exceptional dining experiences while maintaining high standards of food safety and cleanliness. Recognized for resolving customer complaints effectively, enhancing overall satisfaction.
Overview
17
years of professional experience
Work History
Om Thai Cuisine
Server
09.2024 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Sawasdee Thai Cuisine
Server
02.2019 - 09.2025
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Luv N Eat Thai Cuisine
Server
02.2019 - 09.2024
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Jasmine Thai Cuisine
Server
10.2010 - 01.2019
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Little Thai Fine Dining
Server
08.2008 - 07.2018
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Phranakhon Rajabhat UniversityBangkok Thailand
No Degree
Skills
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Table setting
Cash handling
Supply restocking
Beverage preparation
Guest seating
Relationship management
Food safety
Point of sale (POS) system operations
Timeline
Server
Om Thai Cuisine
09.2024 - Current
Server
Sawasdee Thai Cuisine
02.2019 - 09.2025
Server
Luv N Eat Thai Cuisine
02.2019 - 09.2024
Server
Jasmine Thai Cuisine
10.2010 - 01.2019
Server
Little Thai Fine Dining
08.2008 - 07.2018
Phranakhon Rajabhat University
No Degree