PHELIX D BALOCA JR
CNA
Monterey Park,CA
Summary
Dedicated CNA with a strong emphasis on compassionate communication and patient care. Committed to ensuring dignity and comfort for diverse patient populations while adhering to HIPAA compliance and infection control protocols.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CNA
Broadway Healthcare Center
San Gabriel, CA
09.2012 - 03.2013
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted with personal hygiene, mobility, and meal support for diverse patient populations.
- Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
- Implemented infection control protocols to maintain a safe and clean environment for residents.
- Trained and mentored new staff on best practices in patient care and safety procedures.
CNA
LIVE OAK REHABILITION CENTER
San Gabriel, CA
06.2008 - 03.2013
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and documentation for accurate health records.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Implemented individualized care plans, enhancing patient satisfaction and well-being.
- Trained new staff on proper care techniques and safety protocols to improve team efficiency.
- Assisted patients with daily living activities, promoting independence and dignity.
Caregiver
Cristina D BENGINO
Monterey Park, CA
01.1992 - 06.2008
- Provided compassionate care and support to clients, enhancing their daily living experiences.
- Assisted with personal hygiene, meal preparation, and medication management for diverse client needs.
- Developed individualized care plans in collaboration with healthcare professionals to ensure optimal client well-being.
- Trained and mentored new caregivers on best practices and safety protocols within caregiving environment.
- Monitored clients' health conditions, documenting changes and reporting concerns to appropriate personnel promptly.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Cashier
AT-GARVEY CHEVRON
Monterey Park, CA
11.1992 - 01.2000
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash register balances and performed end-of-day reconciliations.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented inventory management practices to ensure product availability.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate Nursing Assistance - Nursing
COMFORT PARADISE INSTITTUTE
Alhambra, CA10-2025
Bachelor of Arts - Industrial Automation
ITT Technical Institute
West Covina, CA06-2004
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient transfers
- End-of-life care
Certification
- CNA - Certified Nurse Assistant
- CNA - Certified Nursing Assistant
Timeline
CNA
Broadway Healthcare Center
09.2012 - 03.2013
CNA
LIVE OAK REHABILITION CENTER
06.2008 - 03.2013
Cashier
AT-GARVEY CHEVRON
11.1992 - 01.2000
Caregiver
Cristina D BENGINO
01.1992 - 06.2008
Certificate Nursing Assistance - Nursing
COMFORT PARADISE INSTITTUTE
Bachelor of Arts - Industrial Automation
ITT Technical Institute