Phil Strader
Rockwall,TX
Summary
Versatile and results-driven professional with extensive experience in store operations, warehouse management, and sales. Excelled in customer service and problem-solving, significantly enhancing client retention and operational efficiency. Skilled in multitasking and conflict resolution, adept at streamlining inventory and shipping processes.
Overview
19
19
years of professional experience
Work History
Office Manager/Sales
Manny's Landscaping Services
07.2022 - 08.2024
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Responsible for retaining current clientele as well as obtaining new accounts
- Scheduling and payroll
Assistant Store Manager
Big 5 Sporting Goods
06.2017 - 02.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Loaded/Unloaded delivery trucks by forklift or pallet jacks. Stocked shelves and built displays featuring new merchandise and promotions.
- Certified firearms instructor. Maintained meticulous record keeping of firearm and ammo sales. Trained and certified new employees.
Assistant Store Manager
Cash and Carry Smart Foodservice
10.2008 - 08.2015
- Filled multiple roles and positions including: Night crew, Night Crew Manager, deli Manager, Frozen Manager, Produce Manager, General Foods Manager, and Assistant Store Manager.
- Unloaded trucks utilizing forklifts, power jacks, and hand jacks. Stocked shelves, built displays, managed department resets.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Ensured proper rotation of perishables, accurate pricing and POS, and cleanliness and safety of sales floor and warehouse.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Forklift Operator
Nor-Cal Beverage Co
09.2005 - 10.2007
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Education
High School Diploma -
Laguna Creek High School
Elk Grove, CASkills
- Customer service
- Store operations
- Multitasking
- Problem-solving
- Conflict Resolution
- Loss Prevention
- Shipping and receiving
- Warehouse operations
Timeline
Office Manager/Sales
Manny's Landscaping Services
07.2022 - 08.2024
Assistant Store Manager
Big 5 Sporting Goods
06.2017 - 02.2021
Assistant Store Manager
Cash and Carry Smart Foodservice
10.2008 - 08.2015
Forklift Operator
Nor-Cal Beverage Co
09.2005 - 10.2007
High School Diploma -
Laguna Creek High School
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