Philesha Russell
Florida City,FL
Summary
Proactive and detail-oriented professional with experience at Walmart, where I enhanced security and customer service. Demonstrated strong observational skills and integrity, significantly contributing to a secure and welcoming shopping environment. Excelled in roles requiring patience, empathy, and assertiveness, alongside proficiency in technology and customer engagement. Achieved positive feedback through exceptional service and vigilance.
Overview
3
3
years of professional experience
Work History
Asset Protection Customer Host
Walmart
11.2023 - Current
- Educated staff on asset protection policies and procedures, promoting a culture of vigilance throughout the store.
- Conducted routine equipment checks on security devices such as cameras, alarms, radios, ensuring optimal functionality at all times.
- Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
- Conducted bag checks at entrances and exits to prevent theft and maintain a secure shopping environment.
- Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
Cashier
Publix
02.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Miami Dade College
Homestead, FLSkills
- Strong Observational Skills
- Patience and Empathy
- Assertiveness and Confidence
- Integrity and Honesty
Languages
English
Full Professional
Timeline
Asset Protection Customer Host
Walmart
11.2023 - Current
Cashier
Publix
02.2022 - 11.2022
High School Diploma -
Miami Dade College
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