Philip Frank
Palm Springs Police Department
Indio ,CA
1
Certification
18
years of professional experience
Security Director | Public Safety Leader | Operations Manager
Results-driven security and public safety professional with 20+ years of experience leading security operations, emergency response, investigations, and regulatory compliance across corporate, educational, and hospitality environments. Proven success managing large security teams, developing policies and procedures, overseeing budgets and scheduling, conducting investigations, and partnering with law enforcement to reduce risk and improve operational efficiency. Recognized for building high-performing teams, implementing technology solutions, and maintaining safe environments for employees, customers, and the public.
Work History
Police Services Officer
5 Months- Enforced traffic laws to ensure public safety and compliance with regulations.
- Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses.
- Responded effectively to emergency calls, providing critical support to community members in distress.
- Collaborated with local agencies to develop and implement crime prevention strategies.
- Led community outreach initiatives to build trust and enhance relationships between police department and residents.
- Enhanced public trust in law enforcement through effective communication and relationship-building with citizens.
- Managed traffic control during accidents or road closures, ensuring the safety of all involved parties while minimizing disruption to others.
- Conducted thorough investigations for various cases, resulting in successful resolution and closure.
Director of Security
3 Years 7 Months- Direct daily security operations for multiple client locations while supervising security personnel and site leadership.
- Develop and implement security policies, emergency response procedures, and post orders that improve operational readiness.
- Manage employee scheduling, staffing levels, payroll, and contract compliance while meeting client expectations.
- Conduct investigations involving security incidents, employee misconduct, theft, and policy violations.
- Oversee hiring, interviewing, onboarding, coaching, and performance evaluations for security personnel.
- Coordinate directly with local law enforcement, fire departments, and emergency responders during critical incidents.
- Improve surveillance capabilities through implementation of new security technologies and monitoring systems.
- Assist with budgeting, profit and loss management, and operational planning.
- Hoa and CC&R proficiency. Managed 3000 homes with 19 individual Hoa’s and CC&R’s
Security Site Agent II/ FTO
9 Years 10 Months- Oversaw field training programs to enhance officer performance and operational readiness.
- Monitored campus premises to maintain safety and order. Assisted in responding to security incidents on campus. Provided support to ensure a secure environment for students and staff.
- Oversaw student safety initiatives by actively monitoring events and offering assistance. Cultivated effective communication channels between students and staff to boost safety awareness. Played a pivotal role in the execution of safety protocols in educational settings.
- Led emergency response initiatives to ensure swift action during critical incidents.
- Assisted in conducting threat assessments to identify potential risks. Supported teams in analyzing security vulnerabilities and planning responses. Helped compile reports on threat evaluations for stakeholder review.
- Guided teams through conflict resolution processes to enhance workplace dynamics. Oversaw initiatives aimed at minimizing disputes and promoting teamwork. Implemented strategies for effective communication to lower tensions within groups.
- Trained in active shooter preparedness to ensure rapid and effective emergency response.
CCTV Operations Manager
1 Year 9 Months- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Developed training programs for staff to improve performance and safety compliance.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Assistant Security Manager
2 Years 4 Months- Coordinated security operations for multiple resort properties across various locations.
- Implemented safety protocols to ensure compliance with company standards.
- Managed incident response teams during emergencies and security breaches.
- Trained staff on security procedures and emergency response techniques
Education
High School Diploma
Skills
Assisted in developing security policies to support organizational safety initiatives.
Coordinated responses to incidents to minimize impact on operations.
Supported technology implementations to enhance security measures.
Conducted risk assessments to identify vulnerabilities.
Managed surveillance systems to ensure effective monitoring.
Facilitated regulatory compliance to adhere to legal standards.
Led team efforts to accomplish security objectives.
Handled crisis management activities to address emergencies.
Provided employee training on security protocols.
Delivered security training sessions to enhance awareness.
Certification
- California Guard Card
- SB1626 School Security Officer Certification
- CPR/AED Certified
- CERT Certified
- FEMA NIMS
- FEMA Active Shooter
- Behavioral Threat Assessment
- C.A.T.S. De-escalation
Timeline
Police Services Officer
Palm Springs Police Department
03.2026 - CurrentRead More
Director of Security
Allied Universal Security Services
09.2022 - 04.2026Read More
Security Site Agent II/ FTO
Desert Sands Unified School District
08.2012 - 06.2022Read More
CCTV Operations Manager
CCTV Security Pros
11.2010 - 08.2012Read More
Assistant Security Manager
Wyndham Vacation Ownership
04.2008 - 08.2010Read More
Indio High School
High School Diploma
Read More