Results-driven professional with experience in retail and service industries. Skilled in customer engagement and upselling strategies, consistently fostering loyalty and satisfaction. Focused on applying deep knowledge to enhance customer interactions and stimulate business expansion
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
The Vault (Sports Apparel)
Charleston, South Carolina
02.2025 - 01.2026
Guided customers in selecting appropriate sports apparel and accessories, enhancing their shopping experience.
Welcomed customers and provided assistance in locating items, contributing to increased satisfaction and repeat visits.
Maintained organized merchandise displays to enhance the customer's shopping experience.
Provided product knowledge to help customers make informed purchases.
Resolved customer inquiries and issues promptly, fostering trust and loyalty.
Participated in inventory management by tracking stock levels and conducting counts.
Ensured store cleanliness and adherence to visual merchandising standards.
Coastal Automarine and Golf Detailing
Self Employed
Beaufort, South Carolina
06.2021 - 08.2023
Sold diverse detailing services to car and boat owners, enhancing customer satisfaction and service reach
Serviced customers all across Beaufort County
Developed skills to effectively upsell services and products, increasing average transaction value
Acquired techniques to cultivate customer loyalty through consistent engagement.
Received 100+ reviews over email over the time of our services
Established LLC for business, securing full insurance coverage and ensuring compliance
Designed and printed company merchandise such as T-shirts, water bottles, golf balls, business cards, towels, etc.