Summary
Overview
Work History
Education
Skills
Timeline
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Philip Henshaw

Philip Henshaw

Charleston,SC

Summary

Results-driven professional with experience in retail and service industries. Skilled in customer engagement and upselling strategies, consistently fostering loyalty and satisfaction. Focused on applying deep knowledge to enhance customer interactions and stimulate business expansion

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

The Vault (Sports Apparel)
Charleston, South Carolina
02.2025 - 01.2026
  • Guided customers in selecting appropriate sports apparel and accessories, enhancing their shopping experience.
  • Welcomed customers and provided assistance in locating items, contributing to increased satisfaction and repeat visits.
  • Maintained organized merchandise displays to enhance the customer's shopping experience.
  • Provided product knowledge to help customers make informed purchases.
  • Resolved customer inquiries and issues promptly, fostering trust and loyalty.
  • Participated in inventory management by tracking stock levels and conducting counts.
  • Ensured store cleanliness and adherence to visual merchandising standards.

Coastal Automarine and Golf Detailing

Self Employed
Beaufort, South Carolina
06.2021 - 08.2023
  • Sold diverse detailing services to car and boat owners, enhancing customer satisfaction and service reach
  • Serviced customers all across Beaufort County
  • Developed skills to effectively upsell services and products, increasing average transaction value
  • Acquired techniques to cultivate customer loyalty through consistent engagement.
  • Received 100+ reviews over email over the time of our services
  • Established LLC for business, securing full insurance coverage and ensuring compliance
  • Designed and printed company merchandise such as T-shirts, water bottles, golf balls, business cards, towels, etc.

Education

Bachelor of Science - Exercise Science

College of Charleston
Charleston, SC
05-2027

Skills

  • Product knowledge
  • Customer service
  • Upselling techniques
  • Customer engagement
  • Brand representation
  • Issue resolution
  • Dependability
  • Professional attitude
  • Calm demeanor
  • Communication skills

Timeline

Retail Sales Associate

The Vault (Sports Apparel)
02.2025 - 01.2026

Coastal Automarine and Golf Detailing

Self Employed
06.2021 - 08.2023

Bachelor of Science - Exercise Science

College of Charleston
Philip Henshaw