Philip King
Raleigh,NC
Summary
Dynamic Operations Manager with a proven track record at Guzman Moving & Storage, enhancing operational efficiency and customer satisfaction. Skilled in team leadership and performance monitoring, I empowered staff to excel, resulting in improved outcomes. Expertise in inventory management and policies implementation ensures seamless operations and client relationships.
Overview
5
5
years of professional experience
Work History
Operations Manager
Guzman Moving & Storage
Raleigh, NC
05.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
Payroll Administrator
Human Resource Partners
Cary, NC
08.2020 - 05.2022
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using software and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Implemented and streamlined PPP Loan application process for clients amid COVID pandemic
Education
Bachelor Of Accounting - Accounting
North Carolina State University
Raleigh, NC05.2022
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Inventory management
- Operations oversight
- Policies and procedures implementation
- Performance monitoring
- MS office
- Client relationships
- Onboarding and orientation
Timeline
Operations Manager
Guzman Moving & Storage
05.2022 - Current
Payroll Administrator
Human Resource Partners
08.2020 - 05.2022
Bachelor Of Accounting - Accounting
North Carolina State University