Philip Martin
AUSTIN,TX
Summary
Dynamic bartender with a proven track record at Baker St. Pub & Grill, recognized for crafting signature cocktails and enhancing customer satisfaction. Strong multitasking abilities and a team player attitude led to efficient service and reduced wait times. Trained junior staff, ensuring high-quality service and adherence to health standards.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
22
22
years of professional experience
Work History
Bartender
Baker St. Pub & Grill
08.2011 - 05.2025
- Assisted in preparing and serving beverages, ensuring high-quality customer service.
- Maintained cleanliness of bar area, adhering to health and safety standards.
- Learned cocktail recipes and drink preparation techniques to enhance customer experience.
- Supported inventory management by monitoring stock levels and reporting shortages.
Bartender
Malaia
06.2009 - 07.2011
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Managed bar inventory efficiently, minimizing waste through effective stock rotation practices.
- Trained and mentored junior bartenders on mixology techniques and customer service standards.
- Developed signature drinks that contributed to increased patron satisfaction and repeat business.
Bartender
Touche
05.2008 - 04.2009
- Implemented streamlined processes for order taking and drink preparation, improving service speed.
- Resolved customer complaints swiftly, maintaining high levels of satisfaction in a fast-paced environment.
- Ensured compliance with health and safety regulations while maintaining cleanliness in bar area.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Vicci
06.2006 - 03.2008
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Hula Hut
04.2003 - 03.2006
- Collaborated with kitchen staff to create pairings that complemented food offerings, enhancing overall dining experience.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
M.F.A - Fine Arts
Bowling Green State University
Bowling Green, OHNon - General Studies
Panhandle State University
Goodwell, OKNone - Fine Arts
Mesa Comunity College
Mesa, AZB.F.A - Fine Arts
Arizona State University
Tempe, AZ03.1997
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Baker St. Pub & Grill
08.2011 - 05.2025
Bartender
Malaia
06.2009 - 07.2011
Bartender
Touche
05.2008 - 04.2009
Bartender
Vicci
06.2006 - 03.2008
Bartender
Hula Hut
04.2003 - 03.2006
M.F.A - Fine Arts
Bowling Green State University
Non - General Studies
Panhandle State University
None - Fine Arts
Mesa Comunity College
B.F.A - Fine Arts
Arizona State University
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