Philip McCarthy
Brooklyn
Summary
Bartender with over 10 years of experience in crafting exceptional cocktails and enhancing customer satisfaction through innovative drink offerings and efficient service. Possesses strong skills in customer service, team collaboration, and sales techniques, with a proven track record of boosting revenue and minimizing waste. Committed to creating a welcoming atmosphere and seeking opportunities to further refine and expand expertise in the hospitality industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
Starbucks
12.2025 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
Bartender
The Parkgate
08.2025 - 11.2025
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Gibson Room
02.2025 - 07.2025
- Crafted signature cocktails and optimized drink recipes, enhancing customer satisfaction and increasing repeat patronage.
- Maintained accurate inventory records and executed daily stock checks, ensuring availability of supplies and reducing waste.
- Fostered a welcoming atmosphere, building rapport with customers and enhancing their overall experience.
Lead Bartender
Lost Boy Dry Goods
02.2020 - 02.2025
- Trained and mentored junior bartenders, fostering a supportive team environment that enhanced service quality and customer satisfaction.
- Implemented a new inventory tracking system, minimizing waste and ensuring timely restocking, leading to improved operational efficiency.
- Analyzed customer feedback to refine cocktail offerings, driving noticeable improvements in menu popularity.
- Developed unique seasonal drink specials, attracting new clientele and boosting revenue during off-peak times.
Bartender
Gregory's Diner
06.2018 - 02.2020
- Crafted innovative cocktail recipes, leading to a noticeable increase in drink sales and customer satisfaction.
- Coordinated with kitchen staff to ensure timely service, significantly reducing wait times and improving overall efficiency.
- Analyzed customer feedback to refine drink offerings, resulting in marked improvements in menu popularity and customer engagement.
Barback
Joe Stone Crab
08.2016 - 05.2018
- Assisted bartenders in a fast-paced environment, ensuring timely service and enhancing guest experiences through attentive support.
- Streamlined inventory processes, minimizing waste and ensuring optimal stock levels to support efficient bar operations.
- Monitored customer feedback to identify service improvement areas, leading to noticeable enhancements in guest satisfaction.
Bartender
The Anderson
06.2015 - 10.2016
- Developed strong rapport with patrons, fostering a welcoming atmosphere and elevating overall customer service.
- Crafted innovative cocktail recipes, increasing beverage sales and customer satisfaction.
Education
High School Diploma -
Archbishop Curley Notre Dame
Miami, FL05-2012
Skills
- Customer Service, Team Collaboration, Time Management, Sales Techniques, Menu Creation and Innovation
- Safe service compliance
Certification
- Florida Responsible Vendor
- ServSafe
- Florida Food Handling Certification
Timeline
Supervisor
Starbucks
12.2025 - Current
Bartender
The Parkgate
08.2025 - 11.2025
Bartender
Gibson Room
02.2025 - 07.2025
Lead Bartender
Lost Boy Dry Goods
02.2020 - 02.2025
Bartender
Gregory's Diner
06.2018 - 02.2020
Barback
Joe Stone Crab
08.2016 - 05.2018
Bartender
The Anderson
06.2015 - 10.2016
High School Diploma -
Archbishop Curley Notre Dame