Philip Richardson
Sugar Grove,IL
Summary
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Truck sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
28
28
years of professional experience
Work History
Sales Lead
Arrow Truck Sales
Bolingbrook, IL
11.2019 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Contacted customers to immediately find resolutions for escalated issues.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Analyzed prior delivery processes and uncovered more efficient method.
Sales Consultant
Arrow Truck Sales
Bolingbrook, IL
04.2011 - 11.2019
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Manager/Owner/Operator
Spiff Services Of Chicago
Romeoville, IL
10.1997 - 04.2011
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Insurance Agent
John Hancock
Cincinnati, OH
06.1996 - 08.1997
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
Operations/Cashier
Smith Barney
Cincinnati, OH
01.1994 - 04.1996
- Handled millions of dollars in and out of the financial institution.
Education
Liberal Arts And Sciences
Xavier University
Cincinnati, OHSkills
- Maintaining Customer Database
- Suggestive Selling
- Customer Buying Habits
- Client Needs Assessment
Accomplishments
- 4 time Diamond Level Sales
Travel Baseball Coach
Baseball has been a part of my entire life. Now I get to pass on my expertise to the next generation, through hard work and dedication.
Timeline
Sales Lead
Arrow Truck Sales
11.2019 - Current
Sales Consultant
Arrow Truck Sales
04.2011 - 11.2019
Manager/Owner/Operator
Spiff Services Of Chicago
10.1997 - 04.2011
Insurance Agent
John Hancock
06.1996 - 08.1997
Operations/Cashier
Smith Barney
01.1994 - 04.1996
Liberal Arts And Sciences
Xavier University