Philip Stormer
Portland,OR
Summary
Results-driven massage therapist with over 9 years of experience in delivering therapeutic services. Expertise in developing personalized treatment plans and maintaining a clean, organized environment, ensuring exceptional client comfort and satisfaction.
Overview
17
17
years of professional experience
Work History
Massage Therapist
Multnomah Athletic Club
Portland, Oregon
09.2023 - Current
- Assessed client needs and developed personalized treatment plans.
- Provided therapeutic massage services to clients using various techniques.
- Provided quality therapeutic bodywork during client sessions.
- Educated clients on self-care techniques and wellness practices post-treatment.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Maintained a clean and organized treatment environment for client comfort.
- Managed appointment scheduling and maintained accurate client records efficiently.
- Ensured compliance with health and safety regulations during treatments.
- Demonstrated effective communication skills in understanding client concerns and feedback.
Outdoor Driver for the Ski Team
Multnomah Athletic Club
Portland, OR
01.2024 - 03.2024
- Transported members and guests safely to various club locations.
- Monitored road conditions and adjusted routes for safe travel experiences.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Maintained vehicle cleanliness and performed routine safety checks.
- Assisted with event setups, providing timely transportation for equipment and staff.
- Communicated effectively with team members to streamline operations.
- Followed all traffic regulations and club policies to ensure safety compliance.
- Provided excellent customer service while interacting with club members daily.
Massage Therapist
Zama Massage
Portland, OR
02.2022 - 09.2023
- Assessed client needs and developed personalized treatment plans.
- Provided therapeutic massage services to clients using various techniques.
- Educated clients on self-care techniques and wellness practices post-treatment.
- Maintained a clean and organized treatment environment for client comfort.
Massage Therapist
Massage Envy
Portland, OR
04.2021 - 02.2022
- Assessed client needs and developed personalized treatment plans.
- Provided therapeutic massage services to clients using various techniques.
- Maintained a clean and organized treatment environment for client comfort.
Massage Therapist
Massage Envy
Hamburg, NY
09.2018 - 02.2021
- Assessed client needs and developed personalized treatment plans.
- Provided therapeutic massage services to clients using various techniques.
- Maintained a clean and organized treatment environment for client comfort.
Front Desk Sales Associate
Southtowns Athletic Club
Hamburg, NY
06.2018 - 02.2021
- Greeted members and guests, providing friendly and professional customer service.
- Managed membership inquiries, assisting with sign-ups and account updates.
- Processed payments for memberships and services using point-of-sale systems.
- Handled member concerns, resolving issues promptly to ensure satisfaction.
- Handled customer complaints professionally and effectively resolved issues according to company policies.
- Coordinated scheduling for fitness classes and personal training sessions.
- Collaborated with team members to improve front desk operations and efficiency.
Lifeguard/Assistant Swim Coach
Wanakah Country Club
Hamburg, New York
06.2009 - 09.2017
- Monitored pool area, ensuring safety and compliance with club regulations to protect patrons.
- Provided first aid and CPR, supporting member well-being and responding promptly to emergencies.
- Taught swimming techniques to students of all levels, enhancing their skills and confidence in the water.
- Developed swim training programs tailored for athletes of all levels.
Education
Diploma - Massage Therapy
New York Institute of Massage
Buffalo, NY01-2017
High School Diploma -
Hamburg High
Hamburg06-2013
Skills
- Treatment planning
- Relationship management
- Holistic health knowledge
- Customer needs assessment
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Effective communication
- Relationship management
Timeline
Outdoor Driver for the Ski Team
Multnomah Athletic Club
01.2024 - 03.2024
Massage Therapist
Multnomah Athletic Club
09.2023 - Current
Massage Therapist
Zama Massage
02.2022 - 09.2023
Massage Therapist
Massage Envy
04.2021 - 02.2022
Massage Therapist
Massage Envy
09.2018 - 02.2021
Front Desk Sales Associate
Southtowns Athletic Club
06.2018 - 02.2021
Lifeguard/Assistant Swim Coach
Wanakah Country Club
06.2009 - 09.2017
Diploma - Massage Therapy
New York Institute of Massage
High School Diploma -
Hamburg High