Philipp Greenwood
Portland,OR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Experienced with exceptional decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Department Manager
Buffalo Wild Wings, BWW
Beaverton, OR
09.2020 - 02.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs to develop strategies to increase sales and drive profits.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service; which developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Successfully managed budgets and allocated resources, including fixing labor and unnecessary cost, to maximize productivity and profitability.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profits.
Manager
Godfathers
Beaverton, OR
08.2016 - 03.2020
- I brought in new customers through online advertising and past customers through communication with appreciation.
- Analyzed daily sales figures to developed strategies to increase sales by identifying trends, adjusting pricing and promotions to maximize profitability.
- Handled customer concerns with haste and support to achieve optimal satisfaction and maintain long-term loyalty.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
General Manager
Capers Cafe
Portland, OR
02.2013 - 07.2016
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs to develop strategies to increase sales and drive profits.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service; which developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Successfully managed budgets and allocated resources, including fixing labor and unnecessary cost, to maximize productivity and profitability.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profits.
Education
Finance -
Portland Community College
Portland, ORSkills
- Cost Control
- Hiring and Training
- Customer Service and Satisfaction
- Inventory Management
- Recruitment with advertising and online applications
- Profit and loss management
References
Andy Powers- General Manager
503-989-5179
Tamala Rushford- General Manager
503-621-7502
Ben Forsyth- General Manager
971-864-4522
Timeline
Department Manager
Buffalo Wild Wings, BWW
09.2020 - 02.2024
Manager
Godfathers
08.2016 - 03.2020
General Manager
Capers Cafe
02.2013 - 07.2016
Finance -
Portland Community College