Phillip Clemons
La Porte,IN
Summary
Dynamic Operations Manager at US Steel Gary Works with a proven track record in enhancing operational efficiency and employee engagement. Skilled in problem-solving and performance monitoring, I successfully improved project turnaround times and fostered a culture of accountability, leading to higher employee retention rates and increased customer satisfaction.
Overview
28
28
years of professional experience
Work History
Operations Manager
US Steel Gary Works
Gary, IN
06.2024 - 03.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Lead Expeditor
US Steel Gary Works
Gary, IN
06.2019 - 06.2024
- Collaborated cross-functionally with engineering, manufacturing, quality assurance teams to resolve any issues related to material specifications or compliance requirements quickly and efficiently.
- Identified potential bottlenecks in the supply chain and implemented proactive solutions to mitigate delays and keep projects on schedule.
- Increased visibility into the status of expedited orders through regular reporting mechanisms that provided updates on progress toward key milestones.
- Reduced lead times for essential materials by effectively collaborating with suppliers and vendors to expedite shipments.
- Maintained accurate records of all shipments and deliveries, enabling precise tracking of materials throughout the procurement process.
- Provided expert guidance to junior staff members as a mentor while sharing best practices in expediting processes and procedures.
- Improved overall efficiency by regularly reviewing processes for potential enhancements or adjustments based on changing requirements or constraints.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Heavy Equipment Operator
US Steel Gary Works
Gary, IN
03.2007 - 06.2019
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
- Mitigated potential hazards by promptly reporting unsafe conditions or damaged equipment to supervisors.
- Operated variety of heavy machinery, contributing to timely project completions.
- Contributed to enhanced team morale, sharing knowledge on equipment handling with newer operators.
Large Canopy Assembly
Sullair
Michigan City, IN
04.2005 - 09.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- insulated and built canopies for large portable air compressors using a variety of handheld and power tools
- Worked extra hours, including weekends and night shift in order to eat production deadlines
Various Roles & Projects
Various
Various
06.1997 - 04.2005
- Worked in various roles for different employers to gain knowledge and work experience
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma - General Studies
Michigan City High School
Michigan City, IN06.1997
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Inventory management
- Management
- Project management
- Operations oversight
- Policies and procedures implementation
- Performance monitoring
- Employee motivation
- Staff development
- Customer relationship management
- Maintaining compliance
- Goal setting
- Client relationships
- Inventory control
- Workflow optimization
- Strategic planning
- Project management abilities
- Project leadership
- Process improvement
- Schedule management
- Performance management
- Health and safety compliance
- Regulatory compliance
- Workforce management
- Client relations
- Continuous improvements
- Organizational management
- Logistics management
- Delegation
- KPI tracking
- Invoice processing
- Assignment delegation
- Work flow planning
- Cost reduction
- Logistics oversight
- Product management
- Data management
- Incidents management
- Cross-functional collaboration
- Risk management
- Forecasting and scheduling
- Performance reporting
- Warehouse operations
- Process flows
- Document control
- Cost control
- Maintenance planning
- Vendor sourcing
- Performance evaluations
- Data evaluation
Timeline
Operations Manager
US Steel Gary Works
06.2024 - 03.2025
Lead Expeditor
US Steel Gary Works
06.2019 - 06.2024
Heavy Equipment Operator
US Steel Gary Works
03.2007 - 06.2019
Large Canopy Assembly
Sullair
04.2005 - 09.2006
Various Roles & Projects
Various
06.1997 - 04.2005
High School Diploma - General Studies
Michigan City High School