Phillip Dean
Tampa,FL
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Dedicated Auto Glass professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Owner
SuperGlass,LLC.
12.1999 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
Education
No Degree -
Brunswick Community College
Supply, NCHigh School Diploma -
Southern Alamance
Graham, NC06.1993
Skills
- Business Development
- Financial Management
- Project Management
- Employee Development
- Employee Training
- Customer Service
- Staff Management
- Contract Management
- Quality Assurance
- Business Planning
- Issue Resolution
- Negotiation
- Start-Up Operations
- Staff Hiring
- Sales Planning
- Business Marketing
- Customer Relations
- Incident Response
Certification
N.G.A. Certification
Certified Auto Glass Safety Council Technician
NWRA Certification
Essex Certification
Timeline
Business Owner
SuperGlass,LLC.
12.1999 - Current
No Degree -
Brunswick Community College
High School Diploma -
Southern Alamance
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