Phillip Hunt
North Beach,MD
Summary
Adaptable professional with 15+ years of leadership in warehouse operations and client support environments. Trusted for safety compliance, conflict resolution, inventory control, and accurate recordkeeping. Brings strong organization and problem-solving skills to improve workflow, protect standards, and keep teams running efficiently.
Overview
16
16
years of professional experience
Work History
On-Point/Lead Technician
Project Chesapeake
Lothian , MD
05.2025 - 07.2026
- Completed intake assessments and documented client histories in treatment records.
- Monitored client progress and updated case notes in charting systems.
- Facilitated group therapy focused on recovery and coping skills.
- Coordinated referrals with medical staff, probation officers, and community resources.
- Educated clients and families on substance abuse recovery and aftercare.
- Provided crisis intervention services during critical situations.
- Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and coping skills.
- Prepared detailed reports documenting client interactions and progress towards goals.
- Identified high risk situations that may lead to relapse or increased risk of harm due to substance use behaviors.
- Educated clients about the risks associated with drug and alcohol use.
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
- Assisted clients in developing strategies to reduce or eliminate substance use behaviors.
- Recognized issues affecting participants' ability to complete treatment. impacting participants' ability to successfully complete treatment.
- Supported employer staff with daily tasks and routine workflow needs.
- Assisted clients with basic care and comfort throughout shifts.
- Prepared work areas and maintained clean, organized supplies.
- Monitored equipment, supplies, and room readiness for daily use.
- Followed safety rules and reported concerns to supervisors promptly.
- Helped resolve basic questions from clients, visitors, and coworkers.
- Recorded service details and updated employer logs accurately.
- Provided clients with emotional support and companionship.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed linen washing, dishwashing, vacuuming, dusting, and mopping.
- Assisted with maintaining orderly physical environment conducive to optimal growth, health and safety.
- Assisted with meal planning to meet nutritional plans.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Managed daily office operations and maintained a clean and efficient workspace.
- Answered and directed phone calls to appropriate staff members.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Monitored and directed work of lower-level clerks.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Copied, sorted and filed records of office activities and business transactions.
Warehouse Manager
Hot Tubs, INC
Owings, MD
05.2010 - 04.2025
- Oversaw daily warehouse operations, including inventory management and shipping processes. for hot tub inventory, parts, and shipping workflows.
- Supervised loading, receiving, and storage of spa units and accessory shipments.
- Coordinated inventory counts, ensuring accuracy of warehouse records and stock tracking systems.
- Scheduled daily tasks for warehouse staff and delivery support teams.
- Enforced safety procedures for heavy hot tub handling and storage areas.
- Inspected incoming products for damage, accuracy, and order completeness.
- Organized warehouse layout for tubs, covers, chemicals, and replacement parts.
- Communicated with sales and service teams on order status and fulfillment needs.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Organized warehouse design to optimize space utilization while facilitating high volume traffic.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Operated forklifts to fill or empty overhead spaces.
- Identified improvement areas and trained staff to enhance skills and operational effectiveness.
- Communicated regularly with other departments regarding supply chain activities.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Established procedures for receiving, storing, handling hazardous materials safely.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Consistently met company and department objectives within budget and time constraints.
Education
High School Diploma -
Northern High
Owings,MD05-1996
Skills
- Intake assessment
- Treatment documentation
- Electronic charting
- Crisis intervention
- Group facilitation
- Case management
- Client support services
- Safety management
- Health and safety regulations
- Equipment monitoring
- Supply chain management
- Team leadership
- Problem solving
- Conflict resolution
Timeline
On-Point/Lead Technician
Project Chesapeake
05.2025 - 07.2026
Warehouse Manager
Hot Tubs, INC
05.2010 - 04.2025
High School Diploma -
Northern High