Phillip Johnson
Henderson,TN
Summary
With over 20 years of experience in sales management and visual merchandising, I bring expertise in steering high-performing teams and crafting strategic sales initiatives that impact global markets. My executive capabilities are complemented by my ability to support top-level executives. I possess extensive knowledge in retail management, visual merchandising, healthcare, world-class/international customer service, and global marketing. Additionally, I have been mentored and trained by retired FedEx Executive Vice President/Chief Financial Officer Cathy Ross for the past 15 years, enhancing my skills and industry knowledge.
Overview
21
21
years of professional experience
Work History
Director of Sales and Marketing (Seasonal Contractor)
Ivory Cotton Bar
01.2017 - Current
- Orchestrated significant contract discussions to elevate earnings.
- Launched innovative marketing campaigns.
- Handled demanding sales difficulties.
- Elevated customer engagement
Executive Sales Director (Contractor)
Music City Man Cave
05.2021 - 10.2024
- Predict weekly and monthly sales figures
- Establish sales targets for the outbound sales team
- Review and approve all marketing materials
- Determine quarterly budgets and make adjustments as needed
- Facilitate all in-house training sessions
Sr. Director of Global Sales
Bonola's Upholstery
11.2022 - 04.2023
- Spearheaded global sales strategies at Bonola's Upholstery
- Cultivated team synergy to surpass sales goals
- Introduced cutting-edge sales training initiatives
Client Advisor
Neiman Marcus
12.2021 - 11.2022
- Managed a luxury client portfolio
- Maintained a Million Dollar Book
- Exceeded sales and credit targets
- Recognized as Top Cross Seller
Assistant Store Manager / Corporate Visual Merch
Saks Off 5th
03.2018 - 06.2021
- Boosted store sales and controllable profit through visual merchandising (corporate lead)
- Managed payroll, email capture, and shipping processes
- Increased credit caption by 35% over last year
- Employment engagement leader / corporate
- Hand selected by corporate executives to lead Hudson Bay Charity Foundation for the entire company
Supervisor of Selling and Services
Saks Off 5th
12.2016 - 03.2018
- Boosted sales and profits by developing strategic sales skills and behaviors
- Significantly increased store's express credits by 150% compared to last year
- Monitored and assessed the effectiveness of ongoing marketing campaigns
Service Experience Assistant and Cosmetics Manager
Nordstrom
11.2014 - 12.2016
- Managed customer service consultations, identifying needs through open-ended questions
- Established and nurtured vendor relationships, strengthening supply chain
- Led POS training and Reward Clinics for new hires, enhancing team skills
- Motivated team to adopt new initiatives, boosting performance and customer satisfaction
Vice President of Business Relations & Personal Assistant to the CEO
MCSI
01.2004 - 08.2014
- Established business relations with over 30 medical facilities and 100+ doctors
- Coordinated with 30+ office managers to streamline operations
- Implemented new sites across multiple locations
Education
Psychology - undefined
Tennessee State University
Nashville, TN12.1999
General Studies - undefined
Milwaukee Area Tech College
Milwaukee, WI05.1997
General Studies - undefined
Lane College
Jackson, TN12.1996
Skills
- Sales
- Visual Merchandising
- Customer Service
- Leadership
- Credit Champion
Timeline
Sr. Director of Global Sales
Bonola's Upholstery
11.2022 - 04.2023
Client Advisor
Neiman Marcus
12.2021 - 11.2022
Executive Sales Director (Contractor)
Music City Man Cave
05.2021 - 10.2024
Assistant Store Manager / Corporate Visual Merch
Saks Off 5th
03.2018 - 06.2021
Director of Sales and Marketing (Seasonal Contractor)
Ivory Cotton Bar
01.2017 - Current
Supervisor of Selling and Services
Saks Off 5th
12.2016 - 03.2018
Service Experience Assistant and Cosmetics Manager
Nordstrom
11.2014 - 12.2016
Vice President of Business Relations & Personal Assistant to the CEO
MCSI
01.2004 - 08.2014
Psychology - undefined
Tennessee State University
General Studies - undefined
Milwaukee Area Tech College
General Studies - undefined
Lane College
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