Phillip King
Baldwin,GA
Summary
Excellent communicator and dependable team player. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Expert at using my multi-faceted skillset to achieve goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Benefits Coordinator
Globe Life Liberty National
10.2023 - Current
- Enhanced employee satisfaction by efficiently administering and managing benefits programs.
- Streamlined benefits enrollment process for improved accuracy and reduced administrative workload.
- Coordinated open enrollment events to educate employees on benefit options and encourage informed decisionmaking.
- Developed comprehensive benefits communications materials, resulting in increased employee understanding of available offerings.
Delivery Driver
Marcos Pizza
07.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Night Manager
RaceTrac Petroleum, Inc.
04.2022 - 06.2023
- Responsible for supporting the General Manager and Co-Manager in overseeing the profitability
- Continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success
- Provide courteous, frictionless, and elevated experience for guests
- Communicate respectfully and maintain a consistent team-oriented attitude
- Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
- Lead the coaching, training, and assessment of direct reports while adhering to operational standards
- Provide feedback and recommendations on employee performance and development to the General Manager
Learning Ambassador
Amazon
11.2020 - 04.2022
- Train/Retrain associates for quality, efficiency, and understanding
- Maintain up to date standards for all areas to ensure proper training
- Restructured timing and in-person segments of training to minimize downtime
- Created 'cheat sheets' for New Hires
- Coordinate between departments to improve new hiring experience and training
- Create and present labor reports for multiple divisions.
Independent Delivery Driver
Uber/DoorDash
10.2018 - 11.2020
Skills
- Management
- Customer Service
- Attention to Detail
- Benefits Explanation
- New Employee Enrollment
- Coordination between multiple departments
Certification
- Licensed Adjuster
- Licensed Life/Accident/Sickness Agent ( #3635632 )
Npn
20812214
Languages
Spanish
Limited Working
Timeline
Benefits Coordinator
Globe Life Liberty National
10.2023 - Current
Delivery Driver
Marcos Pizza
07.2023 - Current
Night Manager
RaceTrac Petroleum, Inc.
04.2022 - 06.2023
Learning Ambassador
Amazon
11.2020 - 04.2022
Independent Delivery Driver
Uber/DoorDash
10.2018 - 11.2020
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