Phillip Lam
Danbury,CT
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for customers, guests, and coworkers.
Overview
3
3
years of professional experience
Work History
Server
Hungrypot
Danbury, CT
06.2023 - Current
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided excellent customer service to ensure satisfaction.
Deli Clerk
Stew Leonard's
Danbury, CT
09.2022 - 01.2024
- Maintained cleanliness of the deli area and equipment.
- Exhibited consistent professionalism in customer interactions.
- Participated in weekly team meetings to discuss performance goals or operational issues.
- Sliced meats and cheeses and weighed deli items for customers.
Patient Transporter
Spartanburg Regional Hospital
Spartanburg, NC
12.2021 - 09.2022
- Maintained cleanliness of transport vehicles and equipment.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Greeted and assisted patients in wheelchairs to their appointments.
- Provided timely transportation services for outpatients to various medical facilities.
Sales Associate
Lowes Home Improvment
Spartanburg, SC
09.2021 - 12.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Effectively showcased product features and benefits based on customers' requirements.
Sales Associate
Ross Dress for Less
Greensboro, NC
06.2021 - 08.2021
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
Education
High School Diploma -
Danbury High School
Danbury, CT06-2020
Skills
- Food Running
- Supply Restocking
- Beverage Preparation
- Strong Work Ethic
- Service prioritization
- Customer Service
- Clear Communication
- Mechanically Inclined
Affiliations
I enjoy going to the gym and going on runs to start off my day. Working out keeps me motivated and helps me relieve stress to tackle the rest of the day.
Languages
Spanish
Limited
Timeline
Server
Hungrypot
06.2023 - Current
Deli Clerk
Stew Leonard's
09.2022 - 01.2024
Patient Transporter
Spartanburg Regional Hospital
12.2021 - 09.2022
Sales Associate
Lowes Home Improvment
09.2021 - 12.2021
Sales Associate
Ross Dress for Less
06.2021 - 08.2021
High School Diploma -
Danbury High School
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