Operations leader with 5+ years in workflow management, team development, and compliance. Known for improving efficiency, resolving complex issues, and supporting quality-focused service delivery.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
Cardinal Health, Pharmacy Solutions
La Vergne, Tennessee
10.2022 - Current
- Managed daily workflow to support efficient service delivery and operational excellence.
- Facilitated team collaboration, enhancing overall performance and boosting morale.
- Guided employees in resolving difficult and complex problems, fostering a solutions-oriented environment.
- Monitored compliance with regulatory requirements and internal policies, ensuring reduced risk exposure.
Coordinated with other supervisors, combining group efforts to achieve goals.
Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
Team Lead
Cardinal Health, Pharmacy Solutions
La Vergne, Tennessee
11.2021 - 10.2022
Delegated daily tasks to team members to optimize group productivity.
Delegated tasks appropriately according to individual skill sets.
Identified opportunities for process improvements, implementing changes when required.
Onboarding Specialist
Cardinal Health, Pharmacy Solutions
Atlanta, Georgia
01.2021 - 11.2021
Guided new hires through orientation and training programs for effective integration.
Facilitated onboarding sessions to clarify processes and enhance new hire understanding.
Developed communication materials to enhance new hire engagement and retention.
Implemented PIT training curriculum for new hires and recertifications to standardize training.