Phillip Soriano
Philadelphia,MS
Summary
Dedicated service technician with proven skills in customer interactions and technical troubleshooting. Known for ensuring operational efficiency and providing exceptional support in the RV industry.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Salesman and service Technician
Camping World Jackson
Philadelphia, MS
09.2024 - 06.2026
- clarified customer interests and expectations throughout the sales process, ensuring alignment before, during, and after deal finalization
- secured deposits and explained general financing information
- assisted customers in optimizing lot availability through strategic floor plan placement
- educated purchasers on various camper types based on individual interests
- walked and explained trailer functions
- wrote insurance lines through problems found on new inventory
- performed predelivery inspections
- Managed scheduling of vehicle pickups and deliveries to ensure timely service
Service Technician
Camping World Wheatridge
Wheat Ridge, Colorado
09.2022 - 03.2024
- Diagnosed and repaired RV electrical systems to ensure operational efficiency.
- Conducted routine maintenance on various RV models and appliances.
- Installed new equipment
- Followed all safety protocols while performing work in potentially hazardous environments.
- Examined previously completed work for accuracy.
- Assembled components into complete systems following blueprints or other instructions.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Provided training on the safe usage of equipment when needed.
Pick operator
Amazon
Aurora, Colorado
11.2022 - 02.2023
- used lift with hydraulic bucket to retrieve items from different warehouse locations
- used safety protocol for operating vehicles and necessary licensure
- worked safely and collaborated with other team members
- learned general care measures for pick operations
1st Mate deck hand
American Commercial Barge Lines
Paducah, KY
06.2015 - 04.2019
- Performed navigational watch duties while underway including bridge lookout, steering, and communication with other vessels or shore stations.
- Assisted in navigation and operation of towboats on inland waterways.
- Coordinated cargo loading and unloading to achieve timely and safe transport.
- Oversaw ship operations during travel and kept watch for hazards.
- Maintained and operated lifesaving devices to ensure readiness for shipboard and overboard emergencies.
- Attended meetings with port authorities upon arrival and departure from ports.
- Oversaw inventory management to maintain adequate supplies for vessel operations.
- Maintained records for deck equipment, cargo operations, and maintenance activities.
- Verified accuracy of documents related to cargo handling and shipment prior to departure.
Marketing Director
Hometown Hospice
Collinsville , MS
04.2010 - 09.2014
- Developed comprehensive marketing strategies to enhance community engagement and awareness.
- Coordinated events and outreach activities, strengthening partnerships with local organizations.
- Oversaw branding efforts, ensuring consistent messaging across all communications to enhance brand recognition.
- Coordinated events and outreach activities to foster relationships with local organizations.
- Engaged with patients during scheduled activities
- Provided support to patient families by discussing bereavement resources and coping strategies.
- Developed program to meet 10% volunteer ratio through student work, gaining MCC approval for student hours from a certified facility.
- Engaged with patients during recreational activities to provide companionship.
- Spoke with patient families about bereavement
Education
Bachelor of Science - Business Administration And Management
Devry
Chicago, IL04-2015
Some College (No Degree) - Real Estate
Meridian Community College
Meridian, MSSome College (No Degree) - Biochemistry
University of Mississippi
University, MSSome College (No Degree) - Biochemistry
University of Alabama At Birmingham
Birmingham, ALSkills
- Sales strategy and development
- Lead generation and prospecting
- Sales negotiation and closing
- Customer service excellence
- Effective communication skills
- Relationship building and management
- Problem solving techniques
Certification
- RVTI Certification
Timeline
Salesman and service Technician
Camping World Jackson
09.2024 - 06.2026
Pick operator
Amazon
11.2022 - 02.2023
Service Technician
Camping World Wheatridge
09.2022 - 03.2024
1st Mate deck hand
American Commercial Barge Lines
06.2015 - 04.2019
Marketing Director
Hometown Hospice
04.2010 - 09.2014
Bachelor of Science - Business Administration And Management
Devry
Some College (No Degree) - Real Estate
Meridian Community College
Some College (No Degree) - Biochemistry
University of Mississippi
Some College (No Degree) - Biochemistry
University of Alabama At Birmingham