Summary
Overview
Work History
Education
Skills
Timeline
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Phillip Thomas

Albany,GA

Summary

Highly motivated and adaptable professional with a strong work ethic and exceptional interpersonal skills. Demonstrated ability to work effectively unsupervised and quickly learn new skills. Seeking entry-level opportunities to contribute to company growth.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Khamp Services
Atlanta/Albany, GA
01.2024 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with service selection.
  • Schedule cleaning services and update schedules.

Guest Service Representative

Mercedes-Benz Stadium
Atlanta, GA
07.2022 - 01.2024
  • Greeted guests and provided information regarding their seats and concessions.
  • Provided assistance to guests throughout the game.
  • Resolved guest complaints in a professional manner.

Customer Service Cashier

Food Depot Market
Douglasville, GA
07.2020 - 09.2020
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Education

GED -

Technical College System of Georgia
Albany, GA
08-2024

Skills

  • Inbound and Outbound Calling
  • Account updating
  • Complaint resolution
  • Scheduling
  • Data Entry
  • Dispute Resolution
  • Customer Service
  • Filing

Timeline

Customer Service Representative

Khamp Services
01.2024 - Current

Guest Service Representative

Mercedes-Benz Stadium
07.2022 - 01.2024

Customer Service Cashier

Food Depot Market
07.2020 - 09.2020

GED -

Technical College System of Georgia
Phillip Thomas