Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Villegas

Fontana,CA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

8
8
years of professional experience

Work History

Internet Manager

Fontana Mazda
Fontana, CA
01.2021 - Current
  • Resolved customers concerns with knowledgeable and professional approach.
  • Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Sales Consultant

Crown Toyota
Ontario, CA
01.2024 - 04.2024
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Maintained accurate records of all sales activities in the CRM system.
  • Collaborated with marketing team to design promotional materials for campaigns.
  • Advised customers on financing options and warranties available for their purchase.
  • Researched local, state, and federal laws regarding auto sales regulations when necessary.

Assistant General Manager

Chuze Fitness
Rialto, CA
09.2018 - 07.2021
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Recruited and hired qualified candidates to fill open positions.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.

Manager in Training

Chuze Fitness
Corona, CA
11.2018 - 09.2019
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Adhered club policies and procedures to maintain regulatory and legal compliance.

Supervisor

Chuze Fitness
Rancho Cucamonga, CA
12.2016 - 11.2018
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Coached and mentored staff members through constructive feedback to develop long-term career goals.

Team Member

Chuze Fitness
Rancho Cucamonga, CA
05.2016 - 12.2016
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.

Education

High School Diploma -

Options For Youth
Fontana, CA
05.2017

Skills

  • Safety assurance
  • Recruiting and hiring
  • Project management
  • Relationship building
  • Team management
  • Active listening

Timeline

Sales Consultant

Crown Toyota
01.2024 - 04.2024

Internet Manager

Fontana Mazda
01.2021 - Current

Manager in Training

Chuze Fitness
11.2018 - 09.2019

Assistant General Manager

Chuze Fitness
09.2018 - 07.2021

Supervisor

Chuze Fitness
12.2016 - 11.2018

Team Member

Chuze Fitness
05.2016 - 12.2016

High School Diploma -

Options For Youth
Phillip Villegas