Phillip Walsh
Tampa,FL
Summary
Results-driven professional with strong organizational skills and adaptability. Experienced in managing teams and enhancing efficiency, ready to leverage expertise to support operational success and improve customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Lead
Walnut Creek On Ice
Walnut Creek, CA
10.2024 - 02.2026
- Achieved promotion to Shift Lead within one year of employment.
- Ensured smooth and safe operation of all stations.
- Maintained organization throughout the workspace to enhance efficiency.
- Supported team members in executing assigned responsibilities effectively.
- Assisted guests by addressing inquiries and resolving issues promptly.
Swim Instructor
City Of Walnut Creek
Walnut Creek, CA
06.2024 - 11.2025
- Delivered safe, age-appropriate swim instruction to diverse groups of swimmers.
- Created a structured learning environment that facilitated swimmer development.
- Built over five private client relationships by fostering trust and delivering effective instruction.
- Achieved recognition as Instructor of the Week twice for exceptional performance.
- Organized and maintained equipment to ensure readiness and safety during lessons.
Education
Bachelor of Arts - International Studies
The University of Tampa
Tampa, FL12-2028
High School Diploma -
Las Lomas High School
Walnut Creek, CA05-2025
Skills
- Team leadership
- Project management
- Team collaboration
- Effective communication
- Customer service
- Conflict resolution
- Problem solving
Timeline
Shift Lead
Walnut Creek On Ice
10.2024 - 02.2026
Swim Instructor
City Of Walnut Creek
06.2024 - 11.2025
Bachelor of Arts - International Studies
The University of Tampa
High School Diploma -
Las Lomas High School