Phillip Wooster

Daily responsibilities include ensuring the department runs according to Lowe's policy. This includes overseeing between thirty and forty associates and departments including the store's highest volume department, curbside pickup; review weekly cash reports for accuracy and monitoring the safe consistently to ensure accuracy; verifying deposits of up to $15,000; review previous days reports; verifying/checking/counting inventory; running cash register; payroll responsibilities (closing bi-weekly, editing time cards, etc.)/review associates' time; completing employee evaluations on an annual basis; communicating with the Operations Assistant Store Manager to ensure each of the listed policies and procedures are carried out in a timely and correct manner; communicating with the Sales Assistant Store Manager to ensure sales and promotions are passed along through the department; training new hires in the department and cross-training other store associates; introduce and maintain new methods of training per Lowe's corporate; collaborated with other departments to ensure seamless coordination in achieving company-wide objectives; improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

Assisting Maryland buyers and sellers with their Real Estate needs.

Listing and marketing homes; communicating and building relationships with clients, mortgage lenders, inspectors, appraisers, contractors, and other agents; write listing summaries to attract potential buyers; attain knowledge on all markets and their conditions; ensure local, state, and national compliance within transactions; schedule showings and open houses; negotiate; draft contracts; draft Comparable Market Analyses; and assist in coordinating closing processes.

Daily responsibilities include ensuring departments run according to Food Lion's standard practice. These responsibilities included but were not limited to counting money and deposits; monitoring video footage; monitoring time cards; performing time and attendance audits; performing cash audits; performing safe audits; finalizing schedules; giving appropriate breaks and lunches; researching cash discrepancies; researching inventory discrepancies; assisted in training, new hires regarding standard practice; merchandising Front End displays; and working with other members of management to verify standard practice was being carried out per upper management; collaborated with fellow managers to identify areas of improvement for overall customer service operations.