Phillip Andrew Pascual
Orlando,FL
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.
Overview
7
7
years of professional experience
Work History
Meat Department Manager
Walmart
Alexandria, VA
06.2017 - 06.2019
- Assigned work and monitored performance of project personnel.
- Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
- Developed strategies to increase sales and profitability of the department.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established relationships with local vendors for fresh produce delivery.
- Implemented health and food safety protocols for sales and production environments.
Merchandise Handler
Walt Disney World Resort
Orlando, FL
09.2019 - 06.2022
- Performed cycle counts to maintain accurate inventory levels in the warehouse system database.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Cleaned and organized display cases, shelves and aisles.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
- Inspected products for quality assurance purposes prior to stocking shelves.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Monitored stock to maintain sufficient quantity of featured product.
Food Stocker
Walt Disney World Resort
Orlando, FL
10.2022 - 12.2023
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Issued supplies, materials and products to team members based on information from requisitions.
- Verified expiration dates on products to ensure freshness.
- Palletized merchandise for easy movement to sales floor locations.
- Assisted with unloading trucks using appropriate material handling equipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Rotated stock to maintain product freshness.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
Education
Bachelor of Science - Information Technology
University of The East
Manila Philippines03-2002
Skills
- Sanitation Standards
- Inventory Ordering
- Temperature Monitoring
- Merchandising Strategies
- Merchandising Management
- Customer Service
References
References available upon request.
Timeline
Food Stocker
Walt Disney World Resort
10.2022 - 12.2023
Merchandise Handler
Walt Disney World Resort
09.2019 - 06.2022
Meat Department Manager
Walmart
06.2017 - 06.2019
Bachelor of Science - Information Technology
University of The East
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