Philo John
Grapevine ,TX
Summary
With a proven track record at UT Southwestern, I excel in case management and problem-solving, streamlining patient care and enhancing outcomes Electronic medical record documentation. My expertise in documentation and time management, coupled with a commitment to advocacy and patient rights, significantly improves service delivery and client satisfaction.
Proficient in Epic Documentation system with a strong background in Masters in healthcare informatics. Solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Case Manager
UT Southwestern
05.2019 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Established and maintained relationships with key stakeholders.
Care Coordinator
UT Southwestern Medical Center
02.2015 - 05.2019
- Implemented innovative strategies to overcome challenges in patient engagement.
- Communicated vital patient information for seamless transitions between care settings.
- Streamlined patient care processes by implementing standardized protocols.
- Engaged patients in discussions to tailor treatment options to individual preferences.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Negotiated with insurance providers to secure coverage for necessary treatments, alleviating financial stress for patients.
- Improved care team communication with implementation of centralized information system.
- Facilitated multi-disciplinary team meetings to ensure comprehensive care plans, enhancing patient outcomes.
- Advocated for patients during care team discussions, ensuring their preferences and needs were prioritized.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Case Manager
VA Outpatient Clinic
06.2014 - 01.2015
- Developed individualized care plans for improved client outcomes.
- Coordinated referrals for clients to ensure timely access to services.
- Coordinated team efforts to streamline case management processes.
- Developed crisis management plans for at-risk clients.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Team Leader
Texas Health Harris Methodist Hospital
05.2006 - 01.2015
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Assisting and Monitoring primary care RN inpatient care, documentation education and training
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Delivered compassionate end-of-life care, supporting patients and families through difficult transitions.
- Monitored vital signs using advanced telemetry systems to ensure patient stability.
- Utilized infusion pumps to deliver medications and fluids to patients efficiently.
- Provided patient education on managing health conditions and post-discharge care.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
RN, ICU
Lahey Clinic
09.2004 - 05.2006
- Responded promptly to medical emergencies, stabilizing critically ill patients.
- Performed complex respiratory therapies for patients with acute respiratory distress.
- Collaborated with multidisciplinary team to provide comprehensive patient care.
- Implemented advanced life support techniques during cardiac resuscitation.
Primary Care RN
EHIR / KSCH
08.1994 - 08.2004
- Performed IV insertions and maintenance to ensure proper medication administration.
- Utilized infusion pumps to deliver medications and fluids to patients efficiently.
- Monitored vital signs using advanced telemetry systems to ensure patient stability.
- Delivered compassionate end-of-life care, supporting patients and families through difficult transitions.
Education
Bachelor of Science - Nursing Science
American Sentinel University
Colorado City, CO05-2018
Master of Science - Healthcare Informatics
Grand Canyon University
Phoenix, AZ05-2018
Associate of Science - General Nursing And Midwifery
S V School of Nursing
Chittor AP, India 01-1994
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
Certification
- Registered Nurse License (RN) - TX State Board of Nursing.
- CCM -American Associate of Case Management (2027 August )
Timeline
Case Manager
UT Southwestern
05.2019 - Current
Care Coordinator
UT Southwestern Medical Center
02.2015 - 05.2019
Case Manager
VA Outpatient Clinic
06.2014 - 01.2015
Team Leader
Texas Health Harris Methodist Hospital
05.2006 - 01.2015
RN, ICU
Lahey Clinic
09.2004 - 05.2006
Primary Care RN
EHIR / KSCH
08.1994 - 08.2004
- Registered Nurse License (RN) - TX State Board of Nursing.
- CCM -American Associate of Case Management (2027 August )
Bachelor of Science - Nursing Science
American Sentinel University
Master of Science - Healthcare Informatics
Grand Canyon University
Associate of Science - General Nursing And Midwifery
S V School of Nursing
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