Summary
Overview
Work History
Education
Skills
Timeline
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Phoebe Farrow

Manhattan,NY

Summary

Forward-thinking team leader skilled at operating efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Diligent leader with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Alice and Olivia
07.2024 - Current
  • Generated repeat business by creating meaningful client relationships.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Hosted collaborative in-store events to penetrate new consumer segmentations.

Style Advisor, Fitting Room Seller, Service Advisor

Aritzia
06.2021 - 07.2024
  • Style Advisor- Learn about clients to better style them, follow company etiquette to learn about clients, detailed knowledge of product/inventory, constantly studying, quick learner, developed relationships with individual clients to curate an individual fitting room appointments
  • Fitting Room Seller- prep product to be placed back on the floor, adjusting clients’ clothing selections to better fit their preferences/visions, requires speed and vast/intimate knowledge of product
  • Service Advisor- leader at the service counter, client outreach order fulfillment, liaisoned between consumer and corporate office

Seasonal Shoe Stylist

Steve Madden
06.2020 - 06.2021
  • Sales Associate- Centered in customer service, I learned how to effectively advise and encourage customers in their purchases
  • I excelled at my role and received multiple rewards from my store manager
  • I also assisted in reaching the goal of highest selling outlet store in the country
  • Our regional manager reached out via email to commend my sales per hour rate and was grateful for my return to the store

Community Outreach Liaison

08.2019 - 01.2021

Education

AAS in Fashion Business Management -

Fashion Institute of Technology NYC
12.2023

Skills

  • Microsoft Office
  • Google Suite
  • Adobe
  • Leadership
  • Customer Relation Management
  • Product and service knowledge
  • Staff Management
  • Task Delegation
  • Retail Operations
  • Recruiting and interviewing

Timeline

Assistant Manager

Alice and Olivia
07.2024 - Current

Style Advisor, Fitting Room Seller, Service Advisor

Aritzia
06.2021 - 07.2024

Seasonal Shoe Stylist

Steve Madden
06.2020 - 06.2021

Community Outreach Liaison

08.2019 - 01.2021

AAS in Fashion Business Management -

Fashion Institute of Technology NYC

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Phoebe Farrow