PHOEBE HERBERT
Boston,MA
Summary
Highly organized and motivated Account Executive with demonstrated track record of developing successful sales campaigns, diversifying product knowledge, and creative problem solving. Experienced in event planning, creative direction, and client relationships.
Overview
2025
2025
years of professional experience
Work History
Senior VSMB Account Executive
Toast, Inc.
10.2021 - Current
- Maintain up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Meet with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiate contracts successfully, securing favorable terms for both the company and clients.
- Streamlined 8+ pilots to test out new practices and strategies to improve overall team efficiency.
- Trained and mentored new sales executives to help reach new goals.
Freelance Event Designer
Self
11.2022 - Current
- Brainstorm and implement creative event concepts and themes with clients.
- Sketch, prep, and build visual displays and, centerpieces, and decor according to the theme of the event.
- Create detailed timelines and budgets for events to meet all deadlines.
Outbound and Inbound Sales Associate
Toast, Inc
- Managed and prospected a pipeline of 50-80 leads.
- Partnered with account executives to provide quick and consultative service.
- Head of The Culture Crew, a volunteer club that executed several virtual events in order to enhance the sales organization culture.
- Sourced a total of $238,126 in new restaurant point of sale business.
- Mentored and trained incoming sales associates to help them surpass quota.
Case Specialist - Contract
Sun Life Financial, Stop Loss
- Assisted the Stop Loss Specialists with case setup and data entry.
- Managed a regional inbox during peak season.
- Downloaded, inputted, and maintained fiscal records for 40+ daily accounts.
Visual Display Intern
Anthropologie Inc
- Worked in a small team to create and install interior and window displays to showcase retail products.
- Collaborated in the display planning process while staying within the visual budget.
Marketing Intern
OneDigital Health and Benefits
- Developed national editorial content and PR calendar.
- Observed and analyzed competitor marketing material.
- Produced internal videos and 12 blog articles to share across the marketing and sales organization.
Education
Bachelor of Arts - Film & Media Studies // Communication Double Major
Fairfield University - Fairfield, CT
September 2015 - May 2019Skills
- Leadership tactics
- Effective prospecting
- Outbound & inbound calls
- Time management
- Attention to detail
- Database management
- Coaching & mentoring
- Account management
- Salesforce CRM
- Event planning
- Project ownership
Content Projects
- Casted, Directed, and Produced short film "U Up?"
- Event Designer and Producer for Cinefest Film Festival (3 years)
- Identified the theme, designed the layout, light set up, centerpieces, and decor for the event. Assisted in the production of the video intro/teaser for the festival social medias. - Producer and Editor on the on-campus television network StagsTV sports show The Commissioners.
- Experience as: Art Director, Set Designer, Special Effects Makeup Artist, Producer, and Casting Director on numerous student short films.
Accomplishments
- "Best Production Design" Award at the 2017 and 2019 CineFest Student Film Festival
- Champions Club (2021 - Inbound) at Toast for exceeding a quarterly quota by an average of 131% (meetings held) and 224% (software sales)
- Jet-Setters Award (2019 - Outbound) at Toast for exceeding quarterly quota by an average of 160% (meetings held and software sales)
- Member of Lambda Pi Eta - Epsilon Sigma - International Undergraduate Honor's Society for Communication
Timeline
Freelance Event Designer
Self
11.2022 - Current
Senior VSMB Account Executive
Toast, Inc.
10.2021 - Current
Outbound and Inbound Sales Associate
Toast, Inc
Case Specialist - Contract
Sun Life Financial, Stop Loss
Visual Display Intern
Anthropologie Inc
Marketing Intern
OneDigital Health and Benefits
Bachelor of Arts - Film & Media Studies // Communication Double Major
Fairfield University - Fairfield, CT
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