Phoebe Mantenieks
Milledgeville,Georgia
Summary
Accomplished leasing consultant with over a year of experience in customer service management.
Overview
4
4
years of professional experience
Work History
Leasing Agent
Prospect Properties
11.2022 - Current
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Organized community events to foster a positive living environment and increase resident retention rates.
- Acquired proficiency in four software systems through transitions across ownership groups, enhancing efficiency in leasing operations.
Front End Supervisor
Ross Dress for Less
05.2020 - 11.2022
- Worked register, stock, and sales floor
- Performed a variety of customer service oriented tasks
- Required immense social skills and knowledge about store policies
- Required organizational skills and the ability to work in a fast-paced environment.
Education
Bachelor of Arts - Sociology
Georgia College And State University
Milledgeville, GA05.2024
Graduate -
Westlake High School
05.2020
Skills
- Fair housing policies
- Leasing and sales
- Tenant screening
- Training and mentoring
- Community Engagement
Skills Activities
- Excellent verbal and written communication.
- Dependable worker.
- Flexible, positive team player.
- Proven leadership skills.
- Organized and committed.
- Westlake High school varsity swim team
- GCSU Leadership Academy
- GCSU Feminist Leadership Academy
References
Chase Bohannon, Store Manager, (478) 456-1506 (c)
Timeline
Leasing Agent
Prospect Properties
11.2022 - Current
Front End Supervisor
Ross Dress for Less
05.2020 - 11.2022
Bachelor of Arts - Sociology
Georgia College And State University
Graduate -
Westlake High School
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