Phoebe Miller
Memphis,TN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
Overview
7
7
years of professional experience
Work History
Sales Associate
Autonation Nissan Memphis
Memphis, TN
02.2018 - 12.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Adhered to company initiatives and achieved established goals.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Demonstrated product features and benefits for customers' needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Computed purchases and received and processed cash or credit payment.
- Maintained records related to sales for store management.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Provided accurate information about products, prices and services.
- Prepared merchandise for purchase or rental.
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled customer complaints in a professional manner.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed promotional strategies to increase sales volume.
Education
Some College (No Degree) -
Tennessee State University
Nashville, TNSkills
- Customer service
- Goal achievement
- Multitasking
- Excellent written and verbal communication
- Product knowledge
- Product presentation
- Self motivation
- Product and service sales
Timeline
Sales Associate
Autonation Nissan Memphis
02.2018 - 12.2024
Some College (No Degree) -
Tennessee State University
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