Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phoebe Parker

Melbourne

Summary

I have experience with leadership, customer service, and team collaboration. I believe enjoying your job environment is most important, as good morale brings good work. I prioritize working as a team while taking excellent care of customers/patrons.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Oceanside Pizza (Cocoa Beach)
07.2024 - Current
  • Assisted in managing daily operations to enhance team productivity and efficiency.
  • Coordinated scheduling and staffing needs to ensure optimal coverage for all shifts.
  • Supported inventory management by tracking stock levels and placing orders as needed.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Resolved operational issues promptly, ensuring smooth workflow and minimal disruption to services.

Server

Oceanside Pizza (Cocoa Beach)
07.2024 - Current
  • Delivered exceptional customer service in high-pressure dining environment.
  • Managed multiple tables efficiently, ensuring timely order processing and guest satisfaction.
  • Assisted in training new servers on menu knowledge and service protocols.
  • Collaborated with kitchen staff to facilitate smooth food preparation and delivery.

Box Office Associate

The Historic Cocoa Village Playhouse
09.2023 - Current
  • Processed ticket sales using point-of-sale systems efficiently.
  • Assisted customers with inquiries, enhancing overall satisfaction.
  • Managed cash handling and reconciled daily transactions accurately.
  • Collaborated with team members to streamline box office operations.
  • Trained new associates on company policies and procedures effectively.
  • Assisted patrons with special seating requests or accommodations, providing a positive experience for all guests.

Store Associate

World Market
05.2022 - 09.2023
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Managed inventory levels by restocking shelves and organizing stockroom efficiently.
  • Operated point-of-sale systems, processing transactions accurately and quickly.
  • Collaborated with team members to maintain store cleanliness and organization standards.

Barista Shift Supervisor

Starbucks
06.2021 - 12.2021
  • Provided excellent service while crafting remarkable beverages!
  • Trained new baristas on drink recipes, equipment usage, and customer service protocols.

Education

Psychology

University of Central Florida
Orlando, FL
05-2026

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Team motivation

Certification

Food Handlers Certification

Timeline

Assistant Manager

Oceanside Pizza (Cocoa Beach)
07.2024 - Current

Server

Oceanside Pizza (Cocoa Beach)
07.2024 - Current

Box Office Associate

The Historic Cocoa Village Playhouse
09.2023 - Current

Store Associate

World Market
05.2022 - 09.2023

Barista Shift Supervisor

Starbucks
06.2021 - 12.2021

Psychology

University of Central Florida

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