Phoebe Pham

- Gained customer service experience and learned how to quickly problem solve situations with customers. Provided detail description of dishes on the menu to catter to those who have dietary restrictions and allergies.

- Followed all safety and health regulations to ensure a safe environment for both customers and staff.

- Familiar with card transactions and cash payments, and quickly provide accurate change.

- Served food and drinks with attention to presentation and quality. Handle any special requests from guests as needed.

- Learned accountably and responsibility refilling condiments, wiping down tables and counters, ensuring items are placed in designated spots, and sweeping and mopping after every shift.

- Build and maintain relationships with suite holders and guest members by addressing any

requests or concerns to help enjoy their stay.

- Provide high-quality service to suite guests making sure needs are met and any concerns were addressed promptly.

- Manage traffic in an orderly manner and direct guest members to their suites.