Phoenicia Hendon
Real Estate, Mortgage and Public Notary
Cedar Hill,TX
Summary
Experienced Realtor, Loan Officer, and Sales, with over 20 years of experience. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and individual goals. Hardworking and passionate towards career. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
License Realtor
LoneStar Realty
Dallas, TX
06.2006 - Current
- Meet with prospective sellers/buyers advised on pricing and staging, developed advertising strategy, hosted open houses and tours, and managed all transaction procedures.
- Introduced prospective buyers to area community and its neighborhoods, showed potential homes, counseled on bids and responses to counters, and managed purchase procedures. Negotiated final sale price, date of possession, and appropriate lending institution for buyers. Prepared bid packages and negotiated changes.
- Worked with sellers on listing of properties, comparisons, inspections, and contacting appraisal. Worked effectively with clients, including ability to identify needs, tactfully answer questions, secure financing and resolve issues.
- Completed property walk throughs before completing deals to uphold accuracy in listings and appraisals.
Field Organizer
Senate Campaign
Dallas, TX
01.2018 - 12.2018
- Worked with management staff to evaluate goals and create implementation strategies.
- Sourced and developed sourcing leads to increase recruiting base.
- Oversee small team of volunteers and workers with region or entire state.
- Create and implement programs or tasks that support organizational goal and train all workers to make contact with the community.
- Strengthened traceability by developing organization systems for records, reports and agendas.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
Loan Specialist / Contract
US Small Business Administration
Ft Worth, Texas
08.2017 - 02.2018
- Reviewed credit histories from applicants and determined if it was feasible to grant them requested loans.
- Reviews routine and standard consumer and commercial loan documents and determines SBA's rights in collateral.
- Analyzes financial statements of obligor's and endeavors to determine their prospects for continued payment on consumer and commercial loans in connection with modifications of payments or other loan terms.
- Review all pertinent facts needed to make eligibility determinations by analyzing such factors as nature and cause of damage, intended use of proceeds, legislative and administrative loan limits, and disposition of insurance and other recoveries.
Mortgage Processor / Credit Advisor
Sentrix Financial Services Inc./ Sentrex Desoto
DeSoto, TX
06.2010 - 07.2013
- Ensured loan applications contained supporting documentation and required information.
- Maintained compliance with bank underwriting policies and federal lending regulations.
- Managed applicants' expectations related to processing times, interests rates, closing dates.
- Reviewed loan requests for accuracy and completeness.
- Contacted major credit bureaus to obtain copies of files and discuss specific entries.
- Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions or payment plans.
Mortgage Loan Associate
First Financial Mortgage
DeSoto, TX
07.2007 - 06.2010
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Created and completed loan submission packages.
- Managed any conditions sent from underwriting departments.
- Prepared and delivered loan documents to title and escrow teams.
- Examined and verified information in loan application and closing documents.
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
Pharmaceutical Sales Representative
Adams Respiratory
Forth Worth, Texas
05.2003 - 10.2007
- Scheduled appointments with medical professionals to sell specific products.
- Assessed client needs and sold appropriate products.
- Analyzed data and market conditions and adjusted sales pitches.
- Educated clients on product benefits and provided demonstrations.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
Education
Bachelor of Science - Marketing/Merchandising
Bradley University
Peoria, ILReal Estate
Kaplan University
Dallas, TXSkills
Cross-functional team collaboration
Negotiation
Comparative market analysis
Buyer contracts
Additional Experiences
Find Our Missing - Non Profit Organization
Business Affairs
- Researching and pursuing new business leads for the growth of the organization.
- Active coordination with the team and demands exceptional inter-personal skills.
- New business proposals and presentations which are a persuasive representation of the organization.
- Develop and implement a sponsorship budget to achieve the sales plan.
- Submit marketing plans, prospect activity, and forecast reports to the Founder provide briefings to the team.
- Interface with Internet Marketing to create and manage online sponsorship programs to ensure a steady stream of prospects.
Certification
Notary license
Timeline
Field Organizer
Senate Campaign
01.2018 - 12.2018
Loan Specialist / Contract
US Small Business Administration
08.2017 - 02.2018
Mortgage Processor / Credit Advisor
Sentrix Financial Services Inc./ Sentrex Desoto
06.2010 - 07.2013
Mortgage Loan Associate
First Financial Mortgage
07.2007 - 06.2010
License Realtor
LoneStar Realty
06.2006 - Current
Pharmaceutical Sales Representative
Adams Respiratory
05.2003 - 10.2007
Bachelor of Science - Marketing/Merchandising
Bradley University
Real Estate
Kaplan University